Bilingual Customer Service Enrollment Specialist

2 weeks ago


Pembroke Pines, Florida, United States National Employee Benefits Administrators, Inc. Full time
Job Overview

Bilingual Customer Service Enrollment Specialist

We are seeking a dedicated and enthusiastic individual to join our Enrollment team. The perfect candidate will possess a keen eye for detail, a commitment to quality, and be fully bilingual, capable of absorbing and applying extensive knowledge related to Healthcare Enrollment.

This position involves managing incoming customer service inquiries and facilitating enrollments for a diverse range of clients, covering a comprehensive array of Benefits. The right candidate will be attentive to the needs of those enrolling while meticulously handling the associated documentation and details throughout the process.

We are looking for someone who is organized, proactive, responsive, and works well both independently and collaboratively. A positive attitude and a commitment to fostering a supportive company culture are essential.

Key Qualifications:

  • Professional and positive demeanor
  • Exceptional written and verbal communication skills
  • Fluency in English and Spanish is mandatory

About National Employee Benefits Administrators, Inc. (NEBA)

NEBA is a family-owned organization established in 1994, specializing in the administration of Taft-Hartley benefit plans. We are proud to be signatory to a Collective Bargaining Agreement with the United Food and Commercial Workers (UFCW) Local 1625.

Headquartered in Pembroke Pines, Florida, with additional offices in Jacksonville and Atlanta, we are committed to creating a supportive community, promoting healthy lifestyles, and providing opportunities for personal and professional growth. We believe in nurturing talent from within, offering career paths that enable our employees to advance from entry-level roles to leadership positions.

At NEBA, we value our employees' success and provide competitive wages along with a comprehensive benefits package, including unique offerings such as professional coaching as part of our employee enrichment program. We strive for excellence in our work, administering collectively bargained employee benefits for dedicated individuals across the nation.

Why Choose NEBA?

We offer a supportive leadership team, excellent benefits (including medical, dental, vision, life insurance, and pension), a family-oriented environment, and a strong emphasis on work/life balance, along with opportunities for professional development and advancement.

NEBA is an Equal Opportunity Employer

We are committed to hiring a diverse workforce and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Expected Work Hours: 40 hours per week

Benefits Include:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8-hour shifts
  • Monday to Friday

Application Requirements:

  • High school diploma or equivalent (Required)
  • 1 year of customer service experience (Required)
  • 1 year of healthcare experience (Preferred)
  • Fluency in English and Creole (Required)


  • Pembroke Pines, Florida, United States National Employee Benefits Administrators, Inc. Full time

    Become a Key Player as a Customer Care SpecialistWe are looking for committed professionals to join our organization at National Employee Benefits Administrators, Inc. (NEBA). In the role of Customer Care Specialist, you will be essential to our healthcare management division, collaborating with a team of experts to deliver outstanding support to our...


  • Pembroke Pines, Florida, United States Royal Oak Health Group Full time

    Position OverviewRoyal Oak Health Group is seeking a qualified Internal Medicine Physician to enhance our primary care services. This role is pivotal in delivering comprehensive healthcare to our diverse patient population.Key ResponsibilitiesProvide high-quality medical care to patients in a busy practice setting.Utilize bilingual skills to effectively...


  • Pembroke Pines, Florida, United States Lakitsia Gaines - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and organized individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting the growth of our business.Key ResponsibilitiesMaintain a High Level of ProductivityEnsure a strong work...


  • Pembroke Pines, Florida, United States Royal Oak Health Group Full time

    Position OverviewRoyal Oak Health Group is seeking a qualified Internal Medicine Physician to enhance our thriving primary care practice. This role is essential in delivering comprehensive healthcare services to our diverse patient population.Key ResponsibilitiesProvide high-quality medical care to patients in a busy private practice setting.Conduct thorough...


  • Pembroke Pines, Florida, United States Royal Oak Health Group Full time

    Position OverviewRoyal Oak Health Group is seeking a qualified Internal Medicine Physician to enhance our primary care services in a vibrant community. This role is ideal for a dedicated professional looking to make a significant impact in patient care.Key ResponsibilitiesProvide comprehensive medical care to a diverse patient population.Conduct thorough...


  • Pembroke Pines, Florida, United States Royal Oak Health Group Full time

    Position OverviewRoyal Oak Health Group is seeking a qualified Internal Medicine Physician to enhance our dedicated healthcare team. This role is situated within a thriving primary care practice, focused on delivering exceptional patient care.Key ResponsibilitiesProvide comprehensive medical care to a diverse patient population.Utilize bilingual skills to...


  • Pembroke Pines, Florida, United States Michelle Azevedo-Silva - State Farm Agent Full time

    Job OverviewPosition Summary:Michelle Azevedo-Silva - State Farm Agent is looking for a dedicated professional to become part of our successful team as an Insurance Client Relations Specialist. We are in search of a dynamic individual who is eager to contribute to our growth through meaningful interactions and exceptional customer service. If you are a...


  • Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Position Overview: The Educational Support Specialist plays a vital role in assisting educators in fostering a productive learning environment for students. This position is designed for individuals who are passionate about working with children and supporting their educational journey. Qualifications: Educational Background: Candidates must possess either...

  • Legal Assistant

    4 days ago


    Pembroke Pines, Florida, United States Cabanas Law Firm Full time

    Job SummaryWe are seeking a highly skilled and bilingual Legal Assistant to join our team at Cabanas Law Firm. As a compassionate and detail-oriented professional, you will play a vital role in providing exceptional support to our clients and attorneys.Key ResponsibilitiesClient Communication: Manage office correspondence, respond to client inquiries, and...


  • Pembroke Pines, Florida, United States Elevance Health Full time

    Job SummaryWe are seeking a skilled Behavioral Health Specialist to join our team at Elevance Health. As a key member of our team, you will be responsible for providing support to our behavioral health members in the comfort of their homes and/or in their communities.Key ResponsibilitiesCoordinate follow-up care plan needs for members by scheduling...


  • Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Application Requirements: Candidates must possess a valid email address for application purposes. Please note that this email cannot be altered post-application. Position Title: Educational Support Specialist Department: Broward County Public Schools Qualifications: Educational Background: An associate's degree from an accredited institution or a minimum of...


  • Pembroke Pines, Florida, United States Pain Care Florida Full time

    Job DescriptionWe are looking for a skilled Patient Scheduling Specialist to enhance our healthcare operations. This role is pivotal in organizing patient appointments for various medical procedures across multiple facilities, including outpatient clinics, hospitals, and ambulatory care centers. The ideal candidate will have experience navigating health...


  • Pembroke Pines, Florida, United States finger lickin' Full time

    Job OverviewWe are looking for a dedicated Customer Service Representative to assist our clientele. Your primary role will involve providing information about our offerings and facilitating orders efficiently.Key Responsibilities:Address customer inquiries and resolve complaints effectively.Provide timely and efficient service to enhance customer...


  • Pembroke Pines, Florida, United States We Insure, Inc. Len Bujnicki and Associates Auto, Home and Life Insurance Agency, Inc. Full time

    Job OverviewAs an Insurance Sales Specialist, you will be responsible for assisting clients in navigating their insurance options. This includes rewriting policies as clients explore their coverage choices, processing payments, and conducting thorough policy reviews.Incentives: Performance bonuses are available.Key Responsibilities:Bilingual proficiency in...


  • Pembroke Pines, Florida, United States Michelle Azevedo-Silva - State Farm Agent Full time

    Job Opportunity**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as an Insurance and Financial Services Position. As a member of our agency team, you will have the opportunity to work closely with our State Farm Agent, Michelle Azevedo-Silva, and gain valuable experience in the insurance industry.Key...


  • Pembroke Pines, Florida, United States Broward County Public Schools Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Facilities Maintenance Specialist to join our team at Broward County Public Schools. As a key member of our facilities team, you will be responsible for maintaining the cleanliness, orderliness, and appearance of our schools and buildings.Key ResponsibilitiesPerform semi-skilled work involving...


  • Pembroke Pines, Florida, United States Michelle Azevedo-Silva - State Farm Agent Full time

    Job OverviewAs a key member of Michelle Azevedo-Silva - State Farm Agent's team, the Insurance Account Representative will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsConduct Needs-Based Reviews to Educate Customers on...


  • Pembroke Pines, Florida, United States The University of North Carolina at Pembroke Full time

    Position OverviewThe University of North Carolina at Pembroke is seeking an Administrative Support Specialist to play a vital role in the Registrar's Office. This position is essential for managing various aspects of student registration, academic records, and customer service, ensuring a seamless experience for students, faculty, and staff.Key...


  • Pembroke Pines, Florida, United States Magnet Partners - Häagen-Dazs Full time

    Magnet Partners - Häagen-Dazs is seeking a dedicated and enthusiastic Ice Cream Specialist to join our team! Do you have a passion for delivering exceptional customer service and creating memorable experiences? Are you knowledgeable about ice cream and eager to share your expertise with others? As an Ice Cream Specialist, you will play a vital role in...

  • To-Go Specialist

    4 days ago


    Pembroke Pines, Florida, United States JACKMONT HOSPITALITY INC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented To-Go Specialist to join our team at Jackmont Hospitality Inc. As a To-Go Specialist, you will play a critical role in ensuring that our guests receive exceptional service and high-quality food in a timely manner.Key ResponsibilitiesOrder Taking and PreparationTake orders over the phone and in...