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Accounts Receivable Specialist

1 month ago

Cordova, Tennessee, United States TruckPro Full time
Job Title: Collection Specialist

TruckPro LLC, a leading distributor of heavy-duty truck and trailer parts, is seeking a highly skilled Collection Specialist to join our team. As a key member of our Accounts Receivable team, you will be responsible for making outbound collection calls, collaborating with internal partners, and resolving collection issues efficiently.

Key Responsibilities:
  • Make outbound collection calls to external customers, providing clear communication and excellent customer service.
  • Collaborate with internal business partners to resolve collection issues efficiently.
  • Monitor outstanding account balances and determine appropriate follow-up actions.
  • Approve or deny credit limit overrides while managing the credit risk process.
  • Professionally and promptly reconcile and resolve account discrepancies.
  • Manage inbound customer calls, addressing concerns regarding account status and payment issues.
  • Send missing invoices, statements, and account documents upon request.
  • Track and update past due invoices to ensure accurate aging reports and collection strategies.
Qualifications:
  • High School Diploma or equivalent required.
  • Minimum one year of business-to-business (B2B), first-party collections experience.
  • Strong understanding of the full-cycle Accounts Receivable process is preferred.
  • Excellent verbal and written communication skills, with a focus on clear and professional interactions.
  • Ability to calculate discounts, interest, commissions, percentages, and other financial figures.
  • Proficiency in Microsoft Excel (intermediate to advanced level), with experience in data analysis and reporting.
  • Experience using ERP systems (Microsoft Great Plains or similar).
About TruckPro:

TruckPro LLC is a leading distributor of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. We are committed to providing excellent customer service and building strong relationships with our customers and partners.