Customer Success Specialist I
1 day ago
CAMP is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a key member of our Customer Success team, you will be responsible for building and maintaining strong professional relationships with our key global customers. Your primary goal will be to ensure that our customers receive the maximum value from our ILS offerings.
Key Responsibilities:
- Maintain a detailed knowledge of our products and their impact on our customers
- Develop and execute customer success plans to drive customer loyalty and retention
- Collaborate with the Sales and Marketing Team to enhance the customer experience
- Identify common customer challenges and suggest solutions based on our product/service offerings
Requirements:
- Bachelor's degree in a related discipline
- 2+ years of experience in customer success or account management
- Strong cross-functional partnership experience
- Excellent verbal and written communication skills
- Exceptional attention to detail and problem-solving skills
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture.
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