Patient Experience Coordinator
2 days ago
We are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our patient-facing staff, you will play a vital role in ensuring that our patients and families receive exceptional care and service.
Key Responsibilities- Provide exceptional customer service to patients, families, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Register new patients, collect and process demographic and insurance information, and reconcile payments.
- Schedule patient encounters and procedures, coordinating with clinicians and departments to ensure efficient daily patient flow.
- Assist with administrative tasks, including answering phones, routing messages, and maintaining calendars.
- Utilize office technology to enroll patients in the patient portal and perform other tasks as needed.
- High School Diploma or equivalent required.
- Basic customer service and computer skills essential.
- Ability to demonstrate empathy and work effectively with diverse internal and external constituencies.
- Strong attention to detail and interpersonal skills required.
Boston Children's Hospital offers a competitive compensation package, including flexible schedules, affordable health insurance, and opportunities for professional growth and development.
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Patient Experience Coordinator
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative I to join our General Surgery team at Boston Children's Hospital. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesCustomer Service: Provide positive and...
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Patient Experience Coordinator
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative I to join our General Surgery team at Boston Children's Hospital. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesCustomer Service: Provide positive and...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.Key ResponsibilitiesProvide...
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Patient Experience Representative
1 month ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional customer service and supporting administrative operations.Key ResponsibilitiesProvide positive and effective customer service to patients, families, and...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical support team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide positive and effective customer...
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Patient Experience Liaison
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience RepresentativeBoston Children's Hospital is seeking a Patient Experience Representative to join our team. This role will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Provide positive and effective customer service to patients and familiesCollaborate with...
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Patient Experience Representative
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Emergency Department, you will play a critical role in providing exceptional customer service and supporting the administrative operations of our department.Key ResponsibilitiesProvide...
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Patient Services Coordinator II, Home Base
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator II to join our team at Massachusetts General Hospital. As a key member of our patient care team, you will play a vital role in delivering exceptional patient experience and ensuring the smooth operation of our practice.Key ResponsibilitiesProvide Exceptional Patient...
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Patient Access Coordinator
1 month ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time{"title": "Patient Access Coordinator", "description": "Job SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical team, you will be responsible for ensuring seamless patient access to our healthcare services.Key ResponsibilitiesProvide exceptional patient...
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Patient Records Coordinator
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Records Specialist to join our team at Dana-Farber Cancer Institute. As a key member of our patient care team, you will be responsible for coordinating and organizing materials required for new patient visits, providing administrative support, and ensuring seamless coverage and task...
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Patient Benefits Coordinator
4 weeks ago
Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full timeJob Title: Patient Benefits CoordinatorWe are seeking a highly organized and detail-oriented Patient Benefits Coordinator to join our team at Boston Health Care for the Homeless Program. In this role, you will play a critical part in ensuring the timely and accurate analysis of patients' mandated documentation, supporting our clinicians with appointment...
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Per Diem Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Children's Hospital Boston Full time{"Job Posting Title": "Per Diem Patient Experience Representative", "Department": "Radiology", "Job Posting Category": "Administration", "Job Posting Description": "We are seeking a Per Diem Patient Experience Representative to provide exceptional customer service to patients and families in our Radiology department. Responsibilities include: * Providing...
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Lead Patient Experience Representative
2 weeks ago
Boston, Massachusetts, United States Children's Hospital Boston Full timeJob SummaryWe are seeking a highly skilled and experienced Lead Patient Experience Representative to join our Ophthalmology department at Boston Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and experience, while also leading and overseeing the work of designated patient experience staff.Key...
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Patient Services Coordinator II
2 months ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob Title: Patient Services Coordinator IIThis position is responsible for providing administrative support in a high-volume ambulatory practice. The Patient Services Coordinator II works closely with healthcare providers and patients to ensure smooth operations and outstanding service.Key Responsibilities:Connect with patients, caregivers, and colleagues...
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Per Diem Patient Experience Liaison
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timePatient Experience Representative Job DescriptionBoston Children's Hospital is seeking a highly skilled Patient Experience Representative to join our team in the Department of Pediatric Radiology. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key...
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Patient Care Coordinator
4 days ago
Boston, Massachusetts, United States Sentara Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Care Specialist to join our team at Sentara Healthcare. As a Patient Care Specialist, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within our Urgent Care Clinic.Key Responsibilities:Schedule appointments and outpatient procedures under general...
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Patient Experience Liaison
4 weeks ago
Boston, Massachusetts, United States Children's Hospital Boston Full timePatient Experience Representative - Hybrid: Learning DisabilitiesJob Summary:We are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Neurology department, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Provide...
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Patient Access Coordinator
4 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical practice, you will be responsible for ensuring seamless patient access to our services.Key ResponsibilitiesProvide exceptional patient care and support to patients and familiesCollaborate with...
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Patient Services Coordinator II
1 month ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume Gastroenterology ambulatory practice. This role requires excellent organizational skills, the ability to prioritize tasks, and maintain confidentiality of patient information.Key ResponsibilitiesCoordinate patient scheduling, diagnostic...
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Patient Services Coordinator II
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume Gastroenterology ambulatory practice. This role requires excellent organizational skills, the ability to prioritize tasks, and maintain confidentiality of patient information. The ideal candidate will be able to create a welcoming...