Patient Experience Representative
2 weeks ago
Boston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.
Key Responsibilities- Provide positive and effective customer service to patients, families, and visitors
- Coordinate patient encounters and procedures to optimize resource utilization and patient experience
- Answer, screen, and route telephone calls, and respond to requests for routine information or assistance
- Collaborate with referring providers and practices to facilitate management of complex patient issues
- Monitor daily schedule and patient flow to optimize resource utilization and patient experience
- Superb customer service and communication skills
- Ability to work independently and as part of a team
- High school level of educational development and preferred experience in customer service, administration, or healthcare setting
- Bachelor's Degree preferred
Boston Children's Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes.
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Patient Experience Representative
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional customer service and supporting administrative operations.Key ResponsibilitiesProvide positive and effective customer service to patients, families, and...
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Patient Experience Representative
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical support team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide positive and effective customer...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Emergency Department, you will play a critical role in providing exceptional customer service and supporting the administrative operations of our department.Key ResponsibilitiesProvide...
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Patient Experience Representative II
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This role is responsible for ensuring the best possible patient experience by monitoring clinic activity and providing positive and effective customer service.Key ResponsibilitiesProvide exceptional customer service to patients and...
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Patient Experience Representative II
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This is a unique opportunity to make a meaningful impact on the lives of our patients and families.Key ResponsibilitiesProvide exceptional customer service to patients and families, responding to routine inquiries and resolving...
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Neurology Patient Experience Representative
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Per Diem Patient Experience Representative
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Lead Patient Experience Representative
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Lead Patient Experience Representative
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Patient Experience Liaison
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Patient Experience Liaison
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Patient Experience Coordinator
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Patient Experience Coordinator
1 week ago
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Per Diem Patient Experience Liaison
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