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Patient Access Coordinator

2 months ago


Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time
Job Summary

We are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical practice, you will be responsible for ensuring seamless patient access to our services.

Key Responsibilities
  • Provide exceptional patient care and support to patients and families
  • Collaborate with clinical teams to ensure efficient and effective patient flow
  • Develop and implement training programs for registration staff
  • Manage patient schedules and appointments
  • Utilize technology to streamline patient registration and data management
  • Ensure compliance with departmental policies and procedures
Requirements
  • At least two years of experience in healthcare and/or with MassHealth insurances
  • Excellent communication and interpersonal skills
  • Proficiency in technology, including Windows, Epic, and Workday
  • Bilingual skills in Spanish and English
  • High School Diploma or G.E.D.
Benefits
  • Competitive pay range: $19.55 - $29.33 based on experience
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) retirement plan
  • Tuition reimbursement
  • Flexible spending and transportation accounts
  • Paid holidays, vacations, sick, and personal time
  • Generous staff development benefit
  • Excellent malpractice coverage
  • Pet insurance

We are an equal opportunity employer and welcome applications from diverse candidates. Our workforce reflects the diversity of the city we serve, and we are committed to creating an inclusive and respectful work environment.