Patient Experience Coordinator
2 weeks ago
We are seeking a highly skilled and compassionate Patient Experience Representative I to join our General Surgery team at Boston Children's Hospital. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.
Key Responsibilities- Customer Service: Provide positive and effective customer service, responding to routine inquiries and resolving complex issues with the support of your supervisor.
- Patient Registration/Admissions/Discharge: Monitor clinic activity, prepare rooms for examinations, and record patient demographics, insurance, and referral information.
- Scheduling: Schedule patient encounters and procedures, communicating with clinicians and supervisors to maintain efficient daily patient flow.
- Administration: Answer and route telephone calls, record and forward messages, and provide routine clerical support.
- Technology: Utilize office technology, including enrolling patients and caregivers in the patient portal.
- Process Improvement: Participate in departmental and organizational initiatives, contributing to continuous process improvement.
- High School Diploma/GED
- Basic customer service and computer skills
- Positive demeanor when interacting with patients, families, and coworkers
- Ability to demonstrate empathy in difficult situations
- Strong attention to detail and interpersonal skills
Boston Children's Hospital offers competitive compensation and a comprehensive benefits package, including flexible schedules, affordable health insurance, and opportunities for professional growth and development.
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Patient Experience Coordinator
1 week ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative I to join our General Surgery team at Boston Children's Hospital. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesCustomer Service: Provide positive and...
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Patient Experience Representative
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.Key ResponsibilitiesProvide...
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Patient Experience Representative
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryBoston Children's Hospital is seeking a skilled Patient Experience Representative to join our team. As a key member of our Emergency Department, you will play a vital role in providing exceptional customer service and supporting administrative operations.Key ResponsibilitiesProvide positive and effective customer service to patients, families, and...
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Patient Experience Representative
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our clinical support team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide positive and effective customer...
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Patient Experience Liaison
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience RepresentativeBoston Children's Hospital is seeking a Patient Experience Representative to join our team. This role will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Provide positive and effective customer service to patients and familiesCollaborate with...
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Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Emergency Department, you will play a critical role in providing exceptional customer service and supporting the administrative operations of our department.Key ResponsibilitiesProvide...
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Patient Services Coordinator II, Home Base
1 week ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator II to join our team at Massachusetts General Hospital. As a key member of our patient care team, you will play a vital role in delivering exceptional patient experience and ensuring the smooth operation of our practice.Key ResponsibilitiesProvide Exceptional Patient...
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Patient Access Coordinator
4 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time{"title": "Patient Access Coordinator", "description": "Job SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical team, you will be responsible for ensuring seamless patient access to our healthcare services.Key ResponsibilitiesProvide exceptional patient...
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Patient Records Coordinator
4 weeks ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Records Specialist to join our team at Dana-Farber Cancer Institute. As a key member of our patient care team, you will be responsible for coordinating and organizing materials required for new patient visits, providing administrative support, and ensuring seamless coverage and task...
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Patient Benefits Coordinator
3 weeks ago
Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full timeJob Title: Patient Benefits CoordinatorWe are seeking a highly organized and detail-oriented Patient Benefits Coordinator to join our team at Boston Health Care for the Homeless Program. In this role, you will play a critical part in ensuring the timely and accurate analysis of patients' mandated documentation, supporting our clinicians with appointment...
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Per Diem Patient Experience Representative
3 weeks ago
Boston, Massachusetts, United States Children's Hospital Boston Full time{"Job Posting Title": "Per Diem Patient Experience Representative", "Department": "Radiology", "Job Posting Category": "Administration", "Job Posting Description": "We are seeking a Per Diem Patient Experience Representative to provide exceptional customer service to patients and families in our Radiology department. Responsibilities include: * Providing...
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Lead Patient Experience Representative
6 days ago
Boston, Massachusetts, United States Children's Hospital Boston Full timeJob SummaryWe are seeking a highly skilled and experienced Lead Patient Experience Representative to join our Ophthalmology department at Boston Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and experience, while also leading and overseeing the work of designated patient experience staff.Key...
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Patient Services Coordinator II
1 month ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob Title: Patient Services Coordinator IIThis position is responsible for providing administrative support in a high-volume ambulatory practice. The Patient Services Coordinator II works closely with healthcare providers and patients to ensure smooth operations and outstanding service.Key Responsibilities:Connect with patients, caregivers, and colleagues...
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Per Diem Patient Experience Liaison
4 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timePatient Experience Representative Job DescriptionBoston Children's Hospital is seeking a highly skilled Patient Experience Representative to join our team in the Department of Pediatric Radiology. As a key member of our team, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key...
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Patient Experience Liaison
3 weeks ago
Boston, Massachusetts, United States Children's Hospital Boston Full timePatient Experience Representative - Hybrid: Learning DisabilitiesJob Summary:We are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Neurology department, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Provide...
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Patient Access Coordinator
3 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our clinical practice, you will be responsible for ensuring seamless patient access to our services.Key ResponsibilitiesProvide exceptional patient care and support to patients and familiesCollaborate with...
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Patient Services Coordinator II
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume Gastroenterology ambulatory practice. This role requires excellent organizational skills, the ability to prioritize tasks, and maintain confidentiality of patient information.Key ResponsibilitiesCoordinate patient scheduling, diagnostic...
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Patient Service Coordinator III
4 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeJob SummaryWe are seeking a highly skilled and organized Patient Service Coordinator III to join our team at Massachusetts General Hospital (MGH). This role will provide exceptional customer service to neurosurgical patients, supporting all aspects of physician practice for clinical care management.Key ResponsibilitiesSchedule patient appointments, including...
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Patient Services Coordinator II
6 days ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume Gastroenterology ambulatory practice. This role requires excellent organizational skills, the ability to prioritize tasks, and maintain confidentiality of patient information. The ideal candidate will be able to create a welcoming...
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Patient Services Coordinator II
3 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob SummaryThe Patient Services Coordinator II provides administrative support to healthcare providers in a high-volume Gastroenterology ambulatory practice. This role requires excellent organizational skills, the ability to prioritize tasks, and maintain confidentiality of patient information.Key ResponsibilitiesCoordinate patient scheduling, diagnostic...