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Patient Benefits Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Benefits Coordinator to join our team at Boston Health Care for the Homeless Program. In this role, you will play a critical part in ensuring the timely and accurate analysis of patients' mandated documentation, supporting our clinicians with appointment scheduling, patient registration, and benefit assistance.
Key Responsibilities:- Review insurance eligibility and process required documentation for all patients presenting on a scheduled or walk-in basis
- Record all insurance and demographic information in an accurate and timely manner
- Assist patients with completion of Mass Health or any other benefit applications
- Check In and or schedule patients for appointments
- Assist in fielding Clinic phone calls
- Manage specialty medical and behavioral health referrals when needed
- High School Diploma or equivalency
- Strong computer skills including working knowledge of P.C. spreadsheet software (Excel) and familiarity with Epic, MMIS, and NEHEN patient eligibility system
- 2 years of benefits experience in a clinical environment preferred
- Able to work with indirect supervision and initiative
- Attention to detail along with ability to follow program policy and best practices
- Cooperates and maintains good rapport with BHCHP staff, patients and visitors
- Ability to learn and adapt in a dynamic environment
- Bilingual in Spanish and English preferred
- Compensation is $22.00 per hour
We are an Equal Opportunity Employer and encourage those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.
Please note that employment at Boston Health Care for the Homeless is at-will and we do not sponsor work authorization visas.
