Administrative Support Specialist

2 weeks ago


Detroit, Michigan, United States SER Metro Detroit Full time
JOB TITLE: Administrative Support Specialist

DEPARTMENT: SER YouthBuild Learning Academy

DIVISION: Youth Services

LOCATION: Samaritan Center, Detroit, MI

REPORTS TO: Assistant Principal

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time Regular

JOB SUMMARY: This role is pivotal in providing support for school operations, including student intake processes and administrative tasks at SER YouthBuild Learning Academy.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Facilitate student intake, manage data collection, and maintain documentation.
  • Oversee data entry, organization of files, and appointment scheduling.
  • Deliver comprehensive administrative assistance.
  • Engage with customers and conduct follow-up communications.
  • Assist school leaders and educators with clerical duties.
  • Collaborate with facility management on record-keeping.
  • Participate in data gathering and reporting.
  • Exhibit a commitment to all youth services clientele.
  • Uphold the highest standards of ethical and professional conduct.
  • Attend mandatory meetings and training sessions.
  • Contribute positively to team objectives.
SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS:
  • High School Diploma or GED equivalent preferred.
  • One to two years of experience in a customer service setting.
  • Proficient in word processing and spreadsheet software.
  • Strong interpersonal skills for effective communication.
  • Exceptional organizational and communication abilities.
  • Capacity to manage multiple tasks simultaneously.
  • Ability to sit at a computer for extended periods.
  • Detail-oriented with strong time management skills.
  • Positive interaction skills with students, parents, and staff.
  • Familiarity with Microsoft Office applications and online tools.
  • Flexibility to work varied hours as needed.
  • Possession of a valid Driver's License and reliable transportation.
  • Completion of FBI fingerprinting and background checks is required.
PHYSICAL DEMANDS: The role requires visual acuity, verbal communication, auditory perception, and the ability to stand, walk, and sit for prolonged periods. Must demonstrate dexterity in hands and arms, with the capability to lift at least 10 pounds.

WORK ENVIRONMENT: The position operates within a standard educational environment equipped with typical office tools.

This job description outlines the primary functions and responsibilities associated with the role. Duties may be subject to change as necessary.

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