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Administrative Support Specialist

2 months ago

Detroit, Michigan, United States Ciena Healthcare Full time

Afternoon Shift Available

The Front Desk Coordinator serves as the initial point of contact for numerous candidates, visitors, and family members reaching out to our organization. This role embodies the company’s values by warmly welcoming guests, managing phone inquiries, and routing calls appropriately.

At Ciena Healthcare, we prioritize your well-being with a comprehensive benefits package that includes:

  • Competitive compensation
  • Life Insurance
  • 401K with matching contributions
  • Health insurance
  • AFLAC
  • Employee discounts
  • Tuition Reimbursement

You will be part of a dedicated, diligent team that emphasizes effective communication and collaboration.

Key Responsibilities

  • Manage incoming calls and direct them accordingly.
  • Welcome and guide visitors and family members.
  • Keep an updated patient directory to assist in directing visitors and calls.
  • Provide administrative support to the Administrator and other personnel as needed.

Education and Experience Requirements

  • High school diploma or equivalent is required.
  • Typing speed of 50-60 words per minute is preferred.

Essential Qualifications

  • Proficient in computer applications and software relevant to job functions (e.g., word processing, spreadsheets, databases).
  • Able to maintain a professional demeanor.
  • Strong organizational and analytical capabilities; effective oral and written communication skills.

About Ciena Healthcare

Ciena Healthcare stands as Michigan's largest provider of skilled nursing and rehabilitation services. We are committed to serving our residents with empathy, care, and excellence, recognizing that each individual is unique and deserving of our utmost dedication every day. If you are passionate about enhancing the lives of those around you and collaborating with like-minded individuals, Ciena is the right environment for you.

Our facility is dedicated to ensuring equitable treatment in recruitment, hiring, training, compensation, and all aspects of employment, without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, military status, genetic information, or any other characteristics protected by applicable law.