Credit Account Specialist

7 days ago


La Vergne, Tennessee, United States Ingram Content Group Full time
About the Role

We are seeking a highly skilled Credit Account Specialist to join our team at Ingram Content Group. As a key member of our accounting and finance team, you will play a critical role in establishing and supporting accounts receivable related Credit/Collection functions.

Key Responsibilities
  • Account Management: Provide account management for active Ingram customers or assigned accounts, including daily order release, based on established guidelines.
  • Customer Communication: Monitor and update customer account status and/or collection activity in the note system.
  • Credit Review: Initiate, draft and submit credit review recommendations (including reduction of credit limit when warranted) to management for consideration/approval.
  • Order Release: Assess customer account information to determine if respective credit limits should be increased to support orders as routed for credit review.
  • Customer Outreach: Contact customers proactively after review with department management when assigned credit limit exceeds orders, a special order is submitted, a past due balance prohibits the release of orders, etc.
  • Payment Plans: Evaluate customer records and recommend payment plans based on sales compensation, payment history, length of relationship and reason for arrears.
  • Aged Trial Balance: Contact and report on all customers/accounts with a past due balance of 31+ days monthly via a spreadsheet for management review.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 2 years of previous Credit/Collections experience or 2 Years of Ingram Customer Care experience.
  • Skills: 1 year of experience with communication to/from customers, 1 year of experience creating spreadsheets in MS Excel, including creating basic mathematical formulas and data manipulation.
Perks and Benefits
  • Competitive Compensation: A highly competitive compensation package with generous benefits.
  • Wellness Program: Access to on-site gym and basketball court for associates.
  • Continued Education: Encouraged continued education with our tuition reimbursement program.
  • Community Involvement: Financial and in-kind opportunities to engage with non-profits in your community.


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    About the RoleWe are seeking a highly skilled Credit Account Specialist to join our team at Ingram Content Group. As a key member of our accounting and finance team, you will play a critical role in establishing and supporting accounts receivable related Credit/Collection functions.Key ResponsibilitiesAccount Management: Provide account management for active...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    About the RoleWe are seeking a highly skilled Credit Representative to join our team at Ingram Content Group. As a key member of our Accounting and Finance team, you will play a critical role in establishing and supporting accounts receivable related Credit/Collection functions.Key ResponsibilitiesAccount Management: Provide account management for active...


  • La Vergne, Tennessee, United States USO US Oncology Corporate, Inc. Full time

    Job SummaryThe Account Services Representative will be responsible for managing a book of non-core business within a designated territory, achieving annual goals by resolving customer issues, responding to pricing requests, and identifying needs and opportunities within their customer base.Key ResponsibilitiesDay-to-day account management, relationship...


  • La Vergne, Tennessee, United States Aston Carter Full time

    About the RoleAston Carter is seeking a skilled Collections Associate to join our team. As a Collections Associate, you will play a critical role in ensuring the timely collection of past due invoices and maintaining accurate records.Key ResponsibilitiesContact customers to collect on past due balancesResearch and reconcile open issues such as credits,...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job OverviewIngram Content Group (ICG) is seeking a Procurement Specialist to enhance our Corporate Services team. The Procurement Specialist is responsible for managing the purchasing operations, including the acquisition, negotiation, and procurement of supplies and materials efficiently and competitively for all internal departments and distribution...


  • La Vergne, Tennessee, United States Regal Rexnord Corp Full time

    Position: Customer Care Advocate IIReports To: Manager I, Customer CareLocation: HybridRole Overview:This position plays a crucial role in fulfilling the requirements of our OEM and distribution clientele by managing routine and overflow inquiries from customers and field sales representatives. The individual in this role will be responsible for processing...


  • La Vergne, Tennessee, United States Heritage-Crystal Clean, LLC Full time

    About Heritage Crystal Clean, LLC Heritage Crystal Clean, LLC is a leading provider of environmentally sustainable waste management solutions. We are dedicated to protecting Earth's resources by helping businesses operate cleaner and more responsibly. Antifreeze Sales and Service Specialist We are seeking a motivated and customer-focused Antifreeze Sales...


  • La Vergne, Tennessee, United States Nixon Power Services Full time

    Job OverviewNixon Power Services is a leading distributor of Kohler Power generators, with a rich history of success spanning over 100 years. We operate in a dynamic environment where flexibility and a willingness to take on new challenges are highly valued.We are seeking a skilled Generator Maintenance Specialist to join our team. This role is critical to...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    About the RoleIngram Content Group is seeking a skilled Credit Representative to join our team in a dynamic role that involves establishing and supporting accounts receivable related Credit/Collection functions.Key ResponsibilitiesManage and maintain accurate records of customer accounts and transactionsCommunicate effectively with customers to resolve...


  • La Vergne, Tennessee, United States 1st Team Staffing Services, Inc Full time

    Job Overview1st Team Staffing Services, Inc. is seeking dedicated individuals for Logistics and Inventory Specialist roles. This position involves working with a company that focuses on the refurbishment of musical instruments and related equipment. If you have a passion for music and enjoy working in a dynamic environment, this opportunity may be ideal for...


  • La Vergne, Tennessee, United States Aston Carter Full time

    Job Title: Logistics AssistantJob Overview:The Logistics Assistant plays a crucial role in overseeing customer interactions and revenue management through the efficient processing, confirmation, and communication of incoming orders. This position involves responding to inquiries to identify customer needs, determining suitable program options, and connecting...


  • La Vergne, Tennessee, United States Coca-Cola Bottling Co. Consolidated Full time

    Job OverviewThe Material Movement Specialist is responsible for ensuring the efficient movement of materials throughout the facility and grounds. This involves operating a variety of material handling equipment, including forklifts and pallet jacks, to load and unload trailers and support delivery activities.Duties & ResponsibilitiesMaterial Handling: Pull...


  • La Vergne, Tennessee, United States Coca-Cola Consolidated Full time

    Job OverviewThe Equipment Preparation Specialist will play a crucial role in enhancing and maintaining customer satisfaction by properly preparing all cold drink equipment for installation and setting up all dispensing equipment. This role will assist in all areas of equipment services to maintain a high level of customer service and help the equipment...


  • La Vergne, Tennessee, United States Williamson Health Full time

    Position OverviewWilliamson Health is a leading healthcare provider dedicated to delivering exceptional medical services. We are seeking a qualified MRI Imaging Specialist to join our team. This role is crucial in providing high-quality MRI imaging services to our patients and collaborating with healthcare professionals in a respectful and efficient...


  • La Vergne, Tennessee, United States BRAMCO GROUP Full time

    Position OverviewLocationRemoteEmployment TypeFull TimeEducational RequirementAssociate DegreeTravel RequirementUp to 25%Work ScheduleDay ShiftJob CategoryCustomer ServiceRole Summary:The primary goal of the Client Relations Specialist (CRS) is to enhance the existing support framework to strengthen the business relationship with key accounts in the Drilling...


  • La Vergne, Tennessee, United States Coca-Cola Consolidated Full time

    Job OverviewThe Material Movement Specialist is responsible for ensuring the efficient movement of materials throughout the facility and grounds. This involves operating a variety of material handling equipment, including forklifts and pallet jacks, to load and unload trailers and support delivery activities.Key ResponsibilitiesPull specific vending and cold...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Company OverviewPosition OverviewIngram Content Group (ICG) is seeking a Bibliographic Specialist to join our dynamic team. In this position, you will engage in a range of bibliographic responsibilities within a collaborative environment, encompassing original cataloging and enhancements of bibliographic records across various formats. Your cataloging...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job OverviewIngram Content Group (ICG) is seeking a Multilingual Client Support Specialist to enhance the IngramSpark team. In this role, you will be instrumental in fostering publisher partnerships to boost sales and ensure the efficient management of title processing. Your contributions will be vital in making strategic decisions regarding client...


  • La Vergne, Tennessee, United States Regal Rexnord Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Regal Rexnord. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...


  • La Vergne, Tennessee, United States USO US Oncology Corporate, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Account Services Representative to join our team at USO US Oncology Corporate, Inc. The successful candidate will be responsible for managing a book of non-core business within a designated territory, resolving customer issues, and identifying opportunities for growth and expansion.Key...