Collections Specialist

1 day ago


La Vergne, Tennessee, United States Aston Carter Full time
About the Role

Aston Carter is seeking a skilled Collections Associate to join our team. As a Collections Associate, you will play a critical role in ensuring the timely collection of past due invoices and maintaining accurate records.

Key Responsibilities
  • Contact customers to collect on past due balances
  • Research and reconcile open issues such as credits, unapplied cash, misapplied cash, and disputes
  • Communicate with field personnel and management to resolve issues
  • Mail or fax correspondence as needed
  • Place or release customer account holds
  • Work with collection agencies to resolve outstanding accounts
  • Provide management with regular status updates on past due accounts
Requirements
  • 1+ years of Accounts Receivable experience
  • 1+ years of prior Collections experience
  • Strong research skills for reviewing customer accounts
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to make quick and accurate decisions
  • Comfortable with Microsoft Excel, including formulas, VLOOKUP, and Pivot Tables
  • Capability to type 35 WPM
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Ability to manage multiple tasks with changing priorities
  • Capacity to work under pressure
  • Adaptability to an ever-changing environment
About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. We specialize in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. Our team is dedicated to meeting the evolving needs of our clients and talent community with agility and excellence.

Our Commitment to Diversity, Equity & Inclusion

We are committed to creating an inclusive environment through persistent self-reflection, building a culture of care, engagement, and recognition, and ensuring growth opportunities for our people. We are an equal opportunity employer and welcome applications from diverse candidates.



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