Account Services Representative
1 week ago
The Account Services Representative will be responsible for managing a book of non-core business within a designated territory, achieving annual goals by resolving customer issues, responding to pricing requests, and identifying needs and opportunities within their customer base.
Key Responsibilities- Day-to-day account management, relationship building, selling, and troubleshooting external customer issues by collaborating with internal team members.
- Successfully manage an assigned sales territory by driving the sales process to expand valued-added services, expand wallet share, and increase overall gross profit.
- Build profitable business relationships with physicians/clinicians and administrators to drive the adoption of technology and other value-added services and increase partnership role.
- Develop a knowledge base of the marketplace, business environment, physician practice dynamics, and customer concerns to drive consultative selling approach.
- Win new business opportunities through strategic acquisition that meets or exceeds sales objectives.
- Facilitate resolution of customer issues, including working proactively with credit/collections to help resolve financial matters and manage risk.
- Typically, minimum 0-2 years of relevant experience.
- May have degree or equivalent.
- 4-year degree required, preferably with an emphasis in sales and marketing, business management, or healthcare-related field or equivalent experience in a sales position.
- 1-year sales and/or account management experience.
- Experience in and demonstrated understanding of healthcare and distribution, GPO, community oncology, industry trends, EHRs, inventory management technologies, billing and coding, private and public reimbursement models, and payer contracting highly desired.
- Traditional office environment.
- Large percent of time performing computer-based work is required.
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