Business Applications Support Specialist

4 days ago


Lincoln, Nebraska, United States State of Nebraska Full time
Job Summary

We are seeking a highly skilled Business Applications Support Technician to join our team at the State of Nebraska. As a key member of our support team, you will provide technical assistance and support to our customers, ensuring they receive the best possible service.

Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and in-person
  • Assist with processing disabled parking permits, specialty license plate applications, and bonded titles
  • Work closely with county offices, public, and other government agencies to resolve issues and provide guidance
  • Develop and maintain knowledge of Departmental software programs and systems
  • Collaborate with team members to achieve shared goals and objectives
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or related field
  • Minimum 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. Our team is committed to providing a supportive and inclusive work environment, and we are proud to be an equal opportunity employer.



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