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Technical Support Specialist

2 months ago

Lincoln, Nebraska, United States Northland Business Systems Full time
Job Overview

We are seeking a skilled Systems Engineer I to join our team at Northland Business Systems in Omaha, NE. This role will involve providing technical support and assistance to customers with computer hardware and software issues.

Key Responsibilities
  • Assist customers with technical issues and questions via phone, email, and online platforms
  • Diagnose and troubleshoot technical problems with hardware and software
  • Install, support, and maintain hardware and software on customer networks
  • Travel to on-site locations and occasionally out-of-state for work
Requirements

Qualified applicants must have at least two to four years of experience in software and hardware support. We offer a comprehensive benefits package, including health insurance, paid time off, and a 401k company match.

We strive to maintain competitive salaries and prioritize our employees' wellness.