Enteral Nutrition Patient Care Specialist

1 week ago

New Providence, New Jersey, United States PROMPT CARE COMPANIES INC Full time

Job Type

Full-time

Position Overview

Become an integral part of our dedicated team as an Enteral Patient Care Coordinator, where you will significantly contribute to the delivery of outstanding support for patients in need of enteral nutrition services. In this essential role, you will serve as the primary contact for both patients and healthcare professionals, ensuring a seamless admission process and initiating patient care with professionalism and compassion. This is an opportunity to positively influence the lives of patients while advancing your career in a nurturing and dynamic healthcare setting. To learn more about our organization, please visit us at PromptCare In-home Respiratory and Infusion.

Work Schedule

This position offers a hybrid work schedule, requiring two days in the office and three days of remote work. The successful candidate will work 40 hours per week with flexible hours from Monday to Friday, 8:30 AM to 6:00 PM EST.

Key Responsibilities

The Enteral Patient Care Coordinator will be tasked with managing patient care services and ensuring the highest standards of care are met. Responsibilities include:

  • Processing incoming orders from referral sources and addressing patient inquiries through various communication channels, including calls, faxes, and emails.
  • Becoming proficient in our enterprise system to accurately manage new patient orders and reorders for existing patients.
  • Onboarding new patients following hospital discharge or company transitions.
  • Providing resupply orders to patients currently receiving services.
  • Reviewing patient records to confirm medical necessity for services ordered by healthcare providers.
  • Conducting insurance and benefit verifications and obtaining prior authorizations.
  • Performing additional duties as required.

Physical Requirements

The physical demands of this role include regular communication, walking, and the ability to use hands for various tasks. The position may require lifting files and office supplies weighing up to 50 pounds.

Benefits and Perks
  • Competitive Salary
  • Comprehensive Medical, Dental, and Vision Package
  • 401(k) Plan (discretionary)
  • Paid Time Off - Vacation, Sick and Personal Days, and Paid Holidays
  • Referral Bonuses & Discount Ticket Program
  • Lunch & Learn Programs
  • Employee Recognition Initiatives

Equal Employment Opportunity

PromptCare Companies is committed to fostering a diverse and inclusive workplace. We uphold Equal Employment Opportunity (EEO) principles and prohibit discrimination based on race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran status, or any other characteristic protected by law. We strive to create an environment where diversity is valued, and all employees are treated with respect and dignity.

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