Assistant Store Manager

6 days ago


Norwalk, Connecticut, United States Chico's FAS Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing sales team.

Key Responsibilities
  • Sales and Profitability
    • Analyze sales reports and key performance indicators (KPIs) to identify business opportunities and develop strategies to drive sales growth.
    • Execute in-store business and sales strategies in partnership with the Store Manager.
  • Team Development and Management
    • Establish and communicate clear expectations and goals for the sales team.
    • Develop and implement training programs to enhance sales skills and product knowledge.
    • Coach and motivate team members to achieve sales and productivity goals.
  • Customer Experience
    • Model and promote exceptional customer service standards.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Operational Excellence
    • Ensure accurate and efficient processing of transactions, including cash handling and reporting.
    • Maintain a clean and organized store environment, including visual merchandising and inventory management.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of retail management experience preferred.
  • Excellent communication, verbal, and written skills.
  • Able to learn or adapt to technology provided by the company.
  • Proven ability to drive sales growth and improve customer satisfaction.
  • Strong leadership and team development skills.
  • Knowledge of administrative aspects of store operations.
Physical Requirements
  • Constant walking and standing (up to 8 hours per shift).
  • Occasional lifting up to 50 pounds (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).


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