Help Desk Specialist
7 days ago
Job Title: Customer Support Specialist
Job Type: Full-time
Location: [Insert Location]
About the Company:
We are an innovative e-Learning company that serves as a critical component to our customers' day-to-day business operations, culture, and strategic growth. Our proprietary SaaS solution simplifies and centralizes all aspects of digital and in-person training, enabling training to be done anywhere, at any time.
Job Description:
As a Customer Support Specialist, you will use your enthusiasm and professionalism to meet and exceed customer service levels. You will provide high-quality customer service through live chat, email inquiries, and other means of communication.
Responsibilities:
- Aid customers on our software through troubleshooting and hands-on guidance.
- Respond and resolve B2B & B2C customer requests professionally, promptly, and thoroughly.
- Handle support tickets with the interest of both the customer and the company in mind.
- Communicate with team members, account managers, and leadership.
- Other duties may be assigned based on performance and competency.
Requirements:
- Strong working knowledge of PC-based applications and internet browsers.
- Familiarity with web-based ticketing systems and record-keeping.
- Proficiency with Microsoft 365.
- Basic knowledge of computer and system configurations.
- Develop and propose processes where only limited standardization exists.
Salary Range: $55,000 - $70,000 per year, depending on experience.
-
Technical Support Specialist
1 month ago
Portland, Oregon, United States TEKsystems Full timeJob DescriptionCompany OverviewAt TEKsystems, we're passionate about helping our clients succeed in the rapidly evolving world of technology. We believe that by providing top-notch technical support, we can make a real difference in people's lives.Salary Range$60,000 - $80,000 per year, depending on experience and location.Job DescriptionWe're looking for an...
-
Front Desk Support Specialist
1 week ago
Portland, Oregon, United States Choice Hotels Full timeJob Overview:We are looking for a skilled and dedicated Front Desk Support Specialist to join our team at Choice Hotels. This role is perfect for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.Key Responsibilities:Providing personalized attention to guests, ensuring their needs are met and...
-
Front Desk Manager
6 days ago
Portland, Oregon, United States Select Physical Therapy Full timeAbout the Role:We're seeking a highly organized and communicative Patient Service Specialist to manage the daily operations of our front desk. As a key member of our team, you will be responsible for creating an exceptional patient experience, ensuring efficient communication with patients and healthcare professionals, and maintaining accurate...
-
Customer Service Representative
3 weeks ago
Portland, Oregon, United States Jubitz Full timeWe are seeking a Customer Service Representative to join our team at Jubitz. As a key member of our Fuel Desk, you will provide exceptional customer experience and ensure a smooth transaction process for our customers. In your first 90 days, you will get to know your colleagues, learn standard operating procedures for the position, and gain knowledge about...
-
Front Desk Ambassador
2 weeks ago
Portland, Oregon, United States Sentinel Full timeAbout Sentinel: We are a leading hotel management company, operating in the US, Caribbean, and Western Europe. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a supportive and inclusive work environment that fosters diversity, growth, and wellbeing.We are...
-
Front Desk Representative
3 weeks ago
Portland, Oregon, United States Orangetheory Full timeAbout UsOrangetheory is a fitness studio that offers group workouts and personalized training programs. We're passionate about helping people achieve their health and wellness goals through a supportive and motivating environment.Job SummaryWe're seeking a sales-driven and customer-focused individual to join our team as a Sales Associate. This role involves...
-
Front Desk Representative
3 weeks ago
Portland, Oregon, United States Courtyard Portland North Full timeAs a Front Desk Representative at Courtyard Portland North, you will play a vital role in creating memorable experiences for our guests. With a salary range of $16.50-$17.00 per hour, you will have the opportunity to grow your career in a dynamic and innovative company. Your primary responsibilities will include ensuring a smooth and efficient check-in and...
-
Help Desk Expert
1 week ago
Portland, Oregon, United States Blue Tech LLC Full timeJob DescriptionThis is an excellent chance to grow your career in a dynamic environment where you will have the opportunity to develop new skills and take on additional responsibilities. You will be working closely with our team to provide timely and effective solutions to our customers.
-
Front Desk and Concierge Support Specialist
3 weeks ago
Portland, Oregon, United States Marriott Full timeWhat We OfferMaintaining high standards of customer satisfaction is a top priority at Marriott Hotels. As a key member of our front desk team, you will play a vital role in ensuring seamless guest experiences. With a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for professional...
-
Senior IT Technical Specialist
2 weeks ago
Portland, Oregon, United States Ardon Full timeAbout the Role: As a Senior IT Support Specialist at Ardon Health, you will play a critical role in ensuring the smooth operation of our IT systems. Your primary responsibilities will include owning inventory and tracking all employees' physical hardware, monitoring and triaging all IT support incidents and requests, and leading IT technical needs with the...
-
Fitness Center Front Desk Associate
7 days ago
Portland, Oregon, United States Planet Fitness -Easy Mile Fitness Full timeJob OverviewThe Front Desk Associate Part Time Overnight role is a fantastic opportunity to join the Planet Fitness - Easy Mile Fitness team as a customer-facing representative. This position requires providing exceptional service to members, prospective members, and guests while upholding the Judgement Free Zone environment. As an overnight front desk...
-
Hotel Front Desk and Night Audit Specialist
4 weeks ago
Portland, Oregon, United States Canterbury Hotel Group Full timeOverviewWe are seeking a highly skilled Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. This role is perfect for individuals who possess excellent customer service skills and have experience in hotel operations.Salary Range: $16.00 - $18.00 per hourJob DescriptionThe Hotel Front Desk...
-
Front Desk Representative
3 weeks ago
Portland, Oregon, United States Hotel Lucia Full timeCreate Unforgettable Moments for Our GuestsWe are seeking a warm and welcoming Guest Services Agent to join our front desk team at Hotel Lucia. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences, handling guest inquiries, and promoting our hotel's services and amenities.About Our Benefits:We offer a...
-
Front Desk Ambassador
6 days ago
Portland, Oregon, United States MKM Hotels Full time**Job Summary**As a Front Desk Ambassador with MKM Hotels, you will be responsible for providing exceptional guest service and ensuring a warm welcome to our hotel. This role involves greeting and registering guests, handling room reservations, and resolving any issues that may arise during their stay.Key Responsibilities: Register guests in a friendly and...
-
Guest Experience Specialist
6 days ago
Portland, Oregon, United States MKM Hotels Full time**Job Description**We are seeking a Guest Experience Specialist to join our team at MKM Hotels. In this role, you will be responsible for delivering exceptional guest experiences through various touchpoints, including front desk, phone, and email interactions.Responsibilities: Provide exceptional guest service through friendly, attentive, and courteous...
-
Front Desk Representative
2 months ago
Portland, Oregon, United States MKM Hotels Full timeJob SummaryAs a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary duties will include greeting and registering guests, making and modifying reservations, and handling guest inquiries.ResponsibilitiesRegister guests and process check-ins and check-outs in...
-
Front Desk Associate
2 weeks ago
Portland, Oregon, United States Workout Anytime Portland Full timeJob OverviewWe are seeking a Front Desk Associate to provide exceptional customer service and support to our members.As a key member of our team, you will be responsible for ensuring a positive experience for our guests and promoting our services. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work in a...
-
Distressed Property Acquisition Specialist
6 days ago
Portland, Oregon, United States NetWorth Realty USA Full timeUnlock a lucrative career in real estate with NetWorth Realty USA as a Distressed Property Acquisition Specialist. Our top-performing agents have achieved an impressive $256k in their first year, with 1st-year agents generally making around $89K and 2nd-year agents reaching $100K-$120K.Company OverviewNetWorth Realty USA is the largest source of privately...
-
Technical Operations Manager
2 weeks ago
Portland, Oregon, United States Ardon Full timeAbout Us: Ardon Health is an award-winning specialty pharmacy dedicated to delivering high-quality, compassionate healthcare services. We pride ourselves on creating a positive work environment that fosters collaboration and growth among our employees.We are currently seeking a Senior IT Support Specialist to join our team. In this role, you will be...
-
Patient Care Specialist
2 weeks ago
Portland, Oregon, United States King's Medical Group Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Care Specialist to join our team at King's Medical Group. This role involves providing exceptional patient care, administrative support, and ensuring the smooth operation of our front desk and site operations.Key Responsibilities:Provide top-notch customer service to patients and...