Customer Support Specialist

2 weeks ago


New York, New York, United States Chatdesk Full time
Job Title: Customer Support Specialist

Become a vital part of our Customer Support team for renowned brands

As a freelance customer support specialist at Chatdesk, you will play a crucial role in assisting businesses to provide outstanding support to their clientele through various digital communication channels.

About the Role

  • Enjoy flexible part-time positions that allow you to work from any location
  • Set your own working hours without the necessity of phone communication
  • Ideal for individuals seeking supplemental income, including parents, students, and full-time professionals
  • Opportunity to collaborate with multiple brands based on your performance

Who We Are

At Chatdesk, we empower e-commerce brands to enhance customer satisfaction by delivering exceptional support across digital platforms. Our Customer Experience Specialists utilize advanced AI technology to boost operational efficiency.

Benefits of Being a Specialist

  • Flexible working hours
  • Remote job opportunities
  • Support your preferred brands
  • Unlimited earning potential

Key Responsibilities

  • Represent brands across digital communication channels
  • Respond swiftly to inquiries and messages
  • Engage customers with meaningful interactions
  • Address customer concerns with professionalism

Basic Qualifications

  • No previous customer service experience required
  • Must possess a laptop or computer with internet connectivity
  • Strong written communication skills in English
  • Knowledge of additional languages is advantageous

The Ideal Candidate

  • Thrives in challenging situations and embraces new opportunities
  • Handles customer issues with a professional demeanor
  • Motivated by a genuine desire to assist others
  • Exhibits strong problem-solving and analytical skills

For further details, please visit our Chatdesk Expert page.



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