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Customer Support Specialist

2 months ago

New York, New York, United States WHIZZ Full time
Customer Support Specialist

Position: Customer Support Specialist

Location: On site

Are you ready to embark on a fulfilling career with Whizz, a leader in innovative transportation solutions for delivery riders? We are currently seeking passionate Customer Support Specialists to join our vibrant team. Your commitment will not only be rewarded with a competitive salary ranging from $16 to $18 per hour, but you'll also have the opportunity to earn performance-based quarterly bonuses. At Whizz, we appreciate your dedication and provide a clear career trajectory, with potential for salary advancement and leadership positions. Join us and contribute to our success story

Why Choose Whizz:

Competitive Salary: Earn between $16 - $18 per hour, depending on your skills and experience.

Quarterly Bonuses: Be acknowledged and rewarded for your outstanding contributions every quarter.

Salary Growth Potential: Demonstrate your commitment and watch your salary increase.

Referral Bonuses: Gain additional bonuses for successfully bringing new hires to our team.

Responsibilities:
  • Assist clients in choosing the ideal bicycle model tailored to their needs and preferences.
  • Maintain accurate documentation related to rental or sales transactions.
  • Communicate effectively with clients in person, over the phone, and via email.
  • Foster a positive and welcoming atmosphere in the customer area.
  • Perform additional tasks as assigned.
Requirements
  • Excellent oral and written communication skills.
  • Ability to connect with diverse personalities.
  • Proficiency in Microsoft Office and Google Sheets.
  • Strong multitasking abilities.
  • Availability on weekdays and weekends.
Benefits

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

401(k) Retirement Plan: Invest in your future.

Performance-Based Bonuses: Enjoy additional bonuses tied to your exceptional performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Competitive Salary: $16 - $18 per hour.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success