Customer Service Team Lead
3 weeks ago
We are seeking a highly skilled Customer Service Team Lead to join our team at Whole Foods Market IP, L.P. As a key member of our store operations team, you will be responsible for delivering outstanding customer experiences and ensuring the smooth execution of our customer service and e-commerce programs.
Key Responsibilities:- Customer Experience: Deliver exceptional customer service by addressing customer inquiries, resolving issues promptly, and ensuring customers receive high-quality products and services.
- Team Leadership: Lead and develop your team to ensure they have the skills and knowledge necessary to provide excellent customer service and execute e-commerce programs effectively.
- Process Improvement: Identify opportunities for process improvement and implement changes that enhance customer satisfaction, efficiency, and productivity.
- Communication: Foster strong relationships with departmental leaders, store leadership, and external partners to ensure seamless communication and collaboration.
- 12+ months retail experience in a supervisory or lead role, preferably in a grocery or supermarket environment.
- Excellent communication and interpersonal skills, with the ability to motivate and develop high-performing teams.
- Strong analytical skills, with the ability to identify trends, root cause problems, and implement data-driven solutions.
- Proficiency in MS Office and other operational applications.
- Lifting 50 lbs safely and efficiently.
- Standing/walking 6-8 hours per day in an 8-hour workday.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- $23-$35 hourly wage, commensurate with experience.
- Whole Benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.
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Customer Service Team Lead
3 weeks ago
Washington, Washington, D.C., United States Chartwells Higher Education Full timeJob SummaryWe are seeking an experienced Customer Service Team Lead to join our team at Chartwells Higher Education. This role is responsible for ensuring the highest quality service in food production and customer satisfaction.
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Customer Service Team Lead
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Operational Team Lead
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Customer Service Lead
3 weeks ago
Washington, Washington, D.C., United States Whole Foods Market Full timeAbout the RoleWe are seeking an exceptional Customer Service Lead to join our team at Whole Foods Market. This is a fantastic opportunity for someone who is passionate about delivering outstanding customer experiences and driving business results.Job SummaryThe Customer Service Lead will be responsible for leading and executing our Customer Service &...
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Customer Service Team Lead
3 weeks ago
Washington, Washington, D.C., United States Whole Foods Market Full timeJob Overview At Whole Foods Market, we are committed to providing exceptional customer experiences and ensuring seamless online ordering processes. As a Customer Service Team Lead, you will play a crucial role in leading and executing our Customer Service & E-Commerce programs at your assigned store. This position is responsible for the checkout experience,...
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Distribution Customer Service Lead
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Service Department Lead
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Cyber Security Solutions Architect
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Service Department Lead
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Washington, Washington, D.C., United States Collins Elevator Service Inc Full timeJob DescriptionCollins Elevator Service Inc is seeking a skilled Service Department Lead to oversee the daily operations of our Field Operations team in the Washington, DC metropolitan area. This role requires strong technical knowledge, leadership skills, and attention to detail to deliver high-quality service and support to our customers....
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