Customer Service Team Lead
3 weeks ago
The Customer Service Team Lead plays a pivotal role in ensuring seamless customer interactions at Georgetown University.
About the RoleThis position serves as the primary point of contact for various student, member, and customer inquiries. The successful candidate will be responsible for interviewing, hiring, training, scheduling, and managing a team of Customer Service Representatives.
Main Responsibilities- Crafting effective interview questions to identify top talent
- Developing comprehensive training programs to equip staff with excellent customer service skills
- Implementing efficient scheduling systems to meet peak customer demand
- Mentoring and guiding team members to achieve exceptional results
To excel in this role, applicants must possess:
- Excellent communication and interpersonal skills
- A strong ability to multitask and prioritize tasks effectively
- Experience in team management and leadership
- A passion for delivering outstanding customer service
As a valued member of our team, you can expect:
- A competitive salary range of $60,000 - $80,000 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Georgetown University is a world-renowned institution dedicated to academic excellence and community engagement.
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Customer Service Team Lead
3 weeks ago
Washington, United States Whole Foods Market IP, L.P. Full timeJob OverviewWe are seeking a highly skilled Customer Service Team Lead to join our team at Whole Foods Market IP, L.P. As a key member of our store operations team, you will be responsible for delivering outstanding customer experiences and ensuring the smooth execution of our customer service and e-commerce programs.Key Responsibilities:Customer Experience:...
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Customer Service Team Lead
3 weeks ago
Washington, Washington, D.C., United States Chartwells Higher Education Full timeJob SummaryWe are seeking an experienced Customer Service Team Lead to join our team at Chartwells Higher Education. This role is responsible for ensuring the highest quality service in food production and customer satisfaction.
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Customer Service Team Lead
1 week ago
Washington, United States Burlington Stores Full timeCompany OverviewBurlington Stores, Inc. is a rapidly growing retail brand that values workplace diversity and provides a positive shopping experience for its customers.We are seeking a highly skilled Customer Service Lead to join our team in Washington D.C. as a Part-Time Regular employee. Job DescriptionThe successful candidate will be responsible for...
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Operational Team Lead
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Cyber Defense Lead
2 months ago
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Customer Service Lead
4 weeks ago
Washington, Washington, D.C., United States Whole Foods Market Full timeAbout the RoleWe are seeking an exceptional Customer Service Lead to join our team at Whole Foods Market. This is a fantastic opportunity for someone who is passionate about delivering outstanding customer experiences and driving business results.Job SummaryThe Customer Service Lead will be responsible for leading and executing our Customer Service &...
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Customer Service Team Lead
3 weeks ago
Washington, Washington, D.C., United States Whole Foods Market Full timeJob Overview At Whole Foods Market, we are committed to providing exceptional customer experiences and ensuring seamless online ordering processes. As a Customer Service Team Lead, you will play a crucial role in leading and executing our Customer Service & E-Commerce programs at your assigned store. This position is responsible for the checkout experience,...
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Customer Relations Team Lead
4 weeks ago
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IT Service Desk Team Lead
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Distribution Customer Service Lead
7 months ago
Washington, United States Expeditors International Full timeBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
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Construction Operations Team Lead
9 hours ago
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Customer Service Lead
1 week ago
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Service Desk Team Lead
10 hours ago
Washington, Washington, D.C., United States Fawkes IDM Full timeWe are seeking a highly skilled Service Desk Team Lead to join our team at Fawkes IDM. As a key member of our IT department, you will be responsible for overseeing the daily operations of our Service Desk, ensuring that all technical issues are resolved promptly and efficiently.Responsibilities:Lead a team of Service Desk Analysts, providing guidance and...
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Customer Service Team Supervisor
1 week ago
Washington, United States Aimbridge Hospitality Full timeOverview of the PositionWe are looking for a seasoned Front Desk Supervisor to lead our front office team at our Washington, D.C. hotel. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and driving revenue growth.
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Service Department Lead
3 days ago
Washington, Washington, D.C., United States Collins Elevator Service Inc Full timeOverview:Collins Elevator Service Inc is a small union elevator service company serving the Washington, DC metropolitan area. We are seeking a motivated and top-performing elevator field operations professional to deliver high-quality products/services that meet customer needs. As our Elevator Operations Manager, you will be responsible for overseeing and...
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Customer Service Lead Specialist
3 weeks ago
Washington, New Jersey, United States Rite Aid Full timeJob Overview:Rite Aid is seeking a skilled Customer Service Lead Specialist to oversee daily store operations and provide exceptional customer service.Estimated Salary Range: $45,000 - $65,000 per yearResponsibilities:* Supervise and assist Store Associates with daily tasks and operational procedures* Deliver outstanding customer service, addressing queries...
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Restaurant Team Lead
3 weeks ago
Washington, Washington, D.C., United States Papa John's - Pennsylvania Ave Full timeJob Title: Restaurant Team LeadWe are seeking a skilled and experienced Restaurant Team Lead to join our dynamic team at Papa John's on Pennsylvania Ave. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences.About the Role:This position involves overseeing daily restaurant operations, managing staff...
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Cyber Security Solutions Architect
3 weeks ago
Washington, Washington, D.C., United States Customer Value Partners Full timeWe are seeking a seasoned Cyber Defense Lead to join our team at Customer Value Partners. This exciting opportunity offers the chance to make a real difference in the lives of our clients and their customers.About the RoleAs a Cyber Defense Lead, you will be responsible for executing and supporting the implementation of a successful Cybersecurity program....
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Customer Service Team Member
1 week ago
Washington, United States Which Wich Superior Sandwiches Full timeWe are seeking a Customer Service Team Member to join our team at Which Wich Superior Sandwiches. As a Cashier, you will be responsible for delivering exceptional customer service and ensuring a seamless payment experience.Key Responsibilities:Taking guest orders and recommending additional itemsConfirming guest orders to ensure accuracyProviding a quick and...
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Remodeling Team Lead and Handyman
7 days ago
Washington, Washington, D.C., United States Cransten Service All Stars Full timeCransten Service All Stars is revolutionizing the home services industry, rapidly establishing itself as a superior service provider. We're looking for a skilled Master Remodeler and Craftsman to join our team.Job DescriptionThe typical schedule is Monday through Friday during regular business hours, although adjustments can usually be accommodated, within...