Service Department Lead

3 days ago


Washington, Washington, D.C., United States Collins Elevator Service Inc Full time
Job DescriptionCollins Elevator Service Inc is seeking a skilled Service Department Lead to oversee the daily operations of our Field Operations team in the Washington, DC metropolitan area.

This role requires strong technical knowledge, leadership skills, and attention to detail to deliver high-quality service and support to our customers.

Responsibilities:
  • Oversee the day-to-day activities of the Field Operations team to ensure efficient and effective service delivery.
  • Develop and implement policies and procedures to improve team performance and customer satisfaction.
  • Manage and maintain accurate records and reports to track team performance and make data-driven decisions.
  • Collaborate with other departments to ensure seamless service delivery and maximize business opportunities.
Requirements:
  • At least 3 years of experience in service operations management, preferably in the elevator industry.
  • Excellent leadership and communication skills.
  • Technical knowledge of elevators, lift systems, and related equipment.
  • Ability to analyze data and make informed decisions.

Estimated salary: $70,000 - $90,000 per year.



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