Service Department Lead
3 days ago
This role requires strong technical knowledge, leadership skills, and attention to detail to deliver high-quality service and support to our customers.
Responsibilities:
- Oversee the day-to-day activities of the Field Operations team to ensure efficient and effective service delivery.
- Develop and implement policies and procedures to improve team performance and customer satisfaction.
- Manage and maintain accurate records and reports to track team performance and make data-driven decisions.
- Collaborate with other departments to ensure seamless service delivery and maximize business opportunities.
- At least 3 years of experience in service operations management, preferably in the elevator industry.
- Excellent leadership and communication skills.
- Technical knowledge of elevators, lift systems, and related equipment.
- Ability to analyze data and make informed decisions.
Estimated salary: $70,000 - $90,000 per year.
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Service Department Lead
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