Customer Service Representative

1 week ago


Exton, Pennsylvania, United States Maxx Fitness Clubs Full time
Maxx Fitness Clubzz is seeking a dedicated, personable, and energetic individual to join our fitness team.

About Maxx Fitness:

At Maxx Fitness Clubzz, we believe that fitness can transform from a mere pastime into a rewarding career. Being part of a rapidly growing brand is an excellent choice for your professional journey.

Maxx Fitness Clubzz is a premium gym chain that provides cutting-edge equipment and competitive membership options. Our mission is to consistently offer an outstanding experience for our members. You can contribute to this success and foster meaningful relationships with our clientele. You won’t be starting from scratch; leverage the MAXX playbook and the comprehensive support from our expert corporate team to reach your full potential as a manager.

Founded in 2011 by professionals in health and fitness from diverse backgrounds, our experts collaborate closely with you to optimize your fitness objectives, developing dynamic plans that challenge you in an enjoyable, motivating, and social atmosphere. Each of our expansive locations features state-of-the-art cardio machines, a full range of classes and instructors, and amenities such as a smoothie bar and Kids Club.

Unlike other budget gym franchises, Maxx Fitness Clubzz prioritizes quality for our customers. As one of the fastest-growing fitness franchises, our locations demonstrate why our offerings surpass those of other gyms with similar pricing structures. Membership fees start at just $10, granting access to advanced cardio machines, a wide variety of classes and instructors, and additional features like smoothie bars, cinema cardio rooms, and Kids Clubs, allowing parents to work out without worry.

If you are passionate about fitness, this role is ideal for you.

Key Responsibilities:
  • Serve as the first positive point of contact for the Maxx Fitness facility;
  • Engage with customers via phone and in-person to provide information about memberships and services;
  • Ensure customer issues are resolved effectively;
  • Complete membership applications, manage address changes, and process service discontinuation requests using check-in systems;
  • Follow up with customers to address inquiries;
  • Maintain a clean and welcoming facility;
  • Build rapport with customers to facilitate sales of new memberships or additional services;
  • Greet and farewell members in a confident, professional, and friendly manner;
  • Anticipate member needs, respond promptly, and acknowledge all members;
  • Provide courteous and efficient telephone service, ensuring accurate information is delivered;
  • Utilize strong communication and problem-solving skills to address customer concerns, ensuring a pleasant experience.
Essential Skills:
  • Ability to manage multiple tasks effectively;
  • Strong work ethic with sound decision-making abilities;
  • Self-motivated individual who takes initiative with minimal supervision;
  • Flexibility to work a rotating schedule;
  • Exceptional customer service skills, preferably in the fitness sector;
  • Enthusiastic, hardworking, and energetic personality;
  • Strong problem-solving capabilities.
Minimum Qualifications:
  • Must be 18 years of age or older;
  • High School Diploma or equivalent required;
  • Six months of face-to-face customer service experience in a retail setting required, or one year of fitness experience preferred.
Physical Requirements:
  • Ability to stand and/or walk for the duration of the shift;
  • Open availability to work 20-25 hours weekly;
  • High School Diploma or equivalent required;
  • Certification as a Fitness Trainer or Instructor preferred.
The job requirements listed are not exhaustive but reflect the general qualifications, duties, and responsibilities necessary for this position. The Company reserves the right to modify the job description as needed.

  • Exton, Pennsylvania, United States Oa Paul - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Exton, Pennsylvania, United States FASTSIGNS #290302 Full time

    Job DescriptionAre you a people person with a passion for sales and customer service? Do you enjoy working in a dynamic and ever-changing industry? If so, we may have the perfect opportunity for you!Key Responsibilities:Build long-lasting relationships with current and prospective customersWork with customers to understand their needs and provide...


  • Exton, Pennsylvania, United States GreenDrop Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant - Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring a positive and efficient experience for all customers.Key ResponsibilitiesInteract with donors in a...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Position OverviewMaxx Fitness Clubzz is seeking a dedicated, approachable, and enthusiastic individual to join our fitness community.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness is not just a pastime but a rewarding career path. Being part of a rapidly growing brand offers an exceptional opportunity for personal and professional...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job OverviewMaxx Fitness Clubzz is seeking a dedicated, personable, and enthusiastic individual to join our dynamic fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can evolve from a mere pastime into a rewarding and lucrative career. Aligning yourself with a rapidly growing brand is a strategic decision for your professional...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Maxx Fitness Clubzz is seeking a dedicated, friendly, and energetic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can evolve from a mere interest into a rewarding and fulfilling career. Joining a rapidly growing brand is an excellent decision for your professional journey.Maxx Fitness Clubzz is a...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Maxx Fitness Clubzz is seeking a dedicated, friendly, and enthusiastic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can evolve from a mere pastime into a rewarding and fulfilling career. Aligning yourself with a rapidly growing brand is a wise decision. Maxx Fitness Clubzz is a premium gym chain that...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Maxx Fitness Clubzz is seeking a dedicated, friendly, and energetic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can transform from a mere hobby into a rewarding career. Being part of a rapidly growing brand is a decision that can shape your future positively.Maxx Fitness Clubzz is a premium gym chain...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Job OverviewMaxx Fitness Clubzz is seeking a dedicated, personable, and energetic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness is not just a pastime but a rewarding career path. Being part of a rapidly growing brand offers you an exceptional opportunity.As a premier gym chain, we provide cutting-edge...


  • Exton, Pennsylvania, United States Maxx Fitness Clubs Full time

    Maxx Fitness Clubzz is seeking a dedicated, friendly, and energetic individual to join our fitness team.About Maxx Fitness:At Maxx Fitness Clubzz, we believe that fitness can evolve from a mere pastime into a rewarding and lucrative career. Being part of a rapidly growing brand is an excellent decision for your professional journey.Maxx Fitness Clubzz is a...


  • Exton, Pennsylvania, United States CVS Health Full time

    About the RoleCVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide differentiated customer...


  • Exton, Pennsylvania, United States NovaCare Rehabilitation Full time

    Position Overview:As a key member of our healthcare facility, you will play a vital role in ensuring that patients have a seamless experience from the moment they arrive. In the capacity of a Patient Service Specialist, you will be responsible for managing both the patient interactions and the administrative functions of our center. Your front desk will...


  • Exton, Pennsylvania, United States Superior Insurance Partners LLC Full time

    Job OverviewSuperior Insurance Partners LLC is a dynamic and expanding insurance brokerage dedicated to delivering comprehensive solutions in commercial lines, personal lines, and employee benefits for businesses and individuals alike. Our mission is to enhance the lives of our agency partners by offering tailored strategies that align with their objectives,...


  • Exton, Pennsylvania, United States Center for Orthopedic and Research Excel Full time

    Job OverviewCenter for Orthopedic and Research Excel is seeking a dedicated Patient Service Representative to join our dynamic team.Position Schedule: Monday-Friday, 3:30 PM - 8:00 PM.About Us: Center for Orthopedic and Research Excel is a comprehensive orthopedic practice that focuses on the diagnosis and treatment of various orthopedic injuries and...


  • Exton, Pennsylvania, United States Fortunoff Backyard Store Full time

    Join Our Team at Fortunoff Backyard StoreAbout Us:Welcome to Fortunoff Backyard Store, the leading specialty retailer in outdoor home furnishings. With a rich history of over a century in retail, we pride ourselves on providing an exceptional selection of outdoor furniture in our beautifully designed showrooms throughout the year. Our commitment to...


  • Exton, Pennsylvania, United States Center for Orthopedic and Research Excel Full time

    Job OverviewCenter for Orthopedic and Research Excel is seeking a dedicated Patient Service Representative to join our dynamic team.Work Schedule: Monday-Friday, 3:30 PM - 8:00 PM.About Us: Center for Orthopedic and Research Excel is a comprehensive orthopedic practice committed to delivering exceptional care for a variety of orthopedic conditions. We pride...


  • Exton, Pennsylvania, United States Nothing Bundt Cakes #286 Full time

    Job OverviewAt Nothing Bundt Cakes #286, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our staff, you'll play a vital role in ensuring our guests have an exceptional experience.Key ResponsibilitiesOrder Taking and Fulfillment: Assist guests in selecting the perfect cake for their celebrations and ensure timely...


  • Exton, Pennsylvania, United States Express Employment Professionals - West Chester Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative at Express Employment Professionals - West Chester. This role offers a unique opportunity to develop your customer service skills and gain a deeper understanding of the hospitality industry.Key...


  • Exton, Pennsylvania, United States Canteen North America Full time

    Company Overview:Canteen North America is dedicated to enhancing workplace experiences through innovative food and service solutions. We pride ourselves on our commitment to excellence and our ability to connect employees through quality offerings.Position Summary:As the Customer Service Operations Manager, you will play a pivotal role in overseeing daily...


  • Exton, Pennsylvania, United States NovaCare Rehabilitation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesRegistration and Scheduling:...