Fashion Sales Expert III

2 weeks ago

Oklahoma City, Oklahoma, United States Tapestry Full time

Tapestry is a renowned global fashion brand established in New York, dedicated to crafting exceptional products that resonate with individuality and style. Our commitment to quality and innovation is reflected in our diverse portfolio of brands.

As a member of the Tapestry family, we embrace a culture of inclusivity and creativity, striving to redefine luxury for the modern consumer. Our mission is to create an environment where everyone can thrive and express themselves.

Sales and Client Engagement

  • Aligns personal goals with organizational objectives to drive success.
  • Develops tailored sales strategies in collaboration with management.
  • Addresses customer needs with innovative solutions and proactive thinking.
  • Establishes trust as a fashion advisor by staying informed on trends.
  • Monitors local market dynamics to inform sales tactics.
  • Upholds a professional appearance that reflects the brand's standards.
  • Exemplifies the brand's selling and service expectations consistently.
  • Influences purchasing decisions through a balanced approach of patience and assertiveness.
  • Takes responsibility for achieving personal and store performance metrics.
  • Adapts selling techniques to enhance overall store results.
  • Provides knowledgeable service by discussing product features and suggesting complementary items.
  • Manages multiple customer interactions effectively.
  • Follows up with customers to nurture relationships and close sales.
  • Continuously enhances product knowledge and awareness of current collections.
  • Utilizes competitive insights to strengthen customer relationships.
  • Drives sales through strategic client engagement and relationship management.
  • Reads customer cues to tailor interactions effectively.
  • Builds lasting relationships that foster customer loyalty.
  • Completes daily tasks efficiently while maintaining service excellence.

Work Environment and Culture

  • Encourages a positive atmosphere that aligns with the brand's vision.
  • Promotes teamwork and collaboration among peers and supervisors.
  • Exhibits confidence in customer interactions.
  • Takes initiative and ownership of personal performance.
  • Welcomes constructive feedback and adapts accordingly.
  • Acts as a brand ambassador at all times.
  • Demonstrates flexibility in a dynamic work environment.
  • Maintains professionalism in all situations.
  • Develops strategies to meet personal performance goals.
  • Utilizes company resources to stay informed and effective.
  • Addresses customer concerns with appropriate solutions, involving management when necessary.
  • Encourages a collaborative selling environment.

Operational Responsibilities

  • Performs daily operational tasks, ensuring store standards are met.
  • Adheres to retail policies and procedures, including loss prevention.
  • Utilizes technology to enhance customer relationships and drive sales.
  • Restocks inventory as needed to maintain sales floor presentation.
  • Processes shipments efficiently to support inventory management.

Qualifications

Experience: 1-3 years of experience in luxury retail preferred, with a strong understanding of fashion trends.

Education: High school diploma or equivalent; college degree preferred.

Technical Skills: Proficient in cash register systems and basic computer skills, including mobile technology.

Physical Requirements: Ability to communicate effectively and navigate the sales floor, with the capacity to lift and carry products as needed.

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities.

Tapestry is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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