Senior Operations and Sales Expert
2 weeks ago
At Cox Communications, we are on the lookout for a Senior Sales and Operations Specialist to enhance our retail operations. This role is tailored for individuals who excel in areas such as inventory oversight, loss mitigation, merchandising, and operational excellence. If you thrive in managing supply chain processes and merchandising strategies to ensure optimal stock levels, you may be the ideal candidate we seek.
Key Responsibilities
As a Senior Sales & Operations Specialist, your primary responsibilities will include:
- Ensuring inventory accuracy through regular cycle counts, stock replenishment, and comprehensive store audits.
- Implementing merchandising strategies in alignment with corporate guidelines and planograms.
- Overseeing inventory management tasks, including store transfers, returns, and receiving processes.
- Assisting in the execution of special events, providing marketing support and inventory planning.
- Addressing escalated wireless issues and delivering effective solutions for technical inquiries.
- Facilitating post-purchase onboarding, device activation, and content transfers for wireless products.
- Coordinating with customers for in-store pickups of online orders and handling return and exchange matters.
- Collaborating with Supply Chain Management to ensure efficient order fulfillment and variance requests.
- Staying updated on new products and technologies through necessary training sessions.
- Guiding accessory performance and sales initiatives.
- Meeting store sales and retention objectives.
- Providing ongoing coaching to Solutions Specialists, ensuring timely feedback and serving as a product knowledge resource for all store personnel.
- Assuming the role of Manager on Duty as needed, including opening and closing the store in the absence of the Store Manager or Assistant Store Manager.
Benefits
At Cox, we believe in rewarding good work with competitive compensation and benefits. Our offerings include:
- Highly competitive pay with an uncapped commission structure.
- Comprehensive medical benefits, including 401(k) with company matching.
- Free Internet and discounted services for employees.
- Tuition reimbursement for educational pursuits.
- Paid time off for volunteering, childcare, and eldercare resources.
- Pet insurance and additional perks.
Qualifications
Minimum Requirements:
- High School Diploma/GED with 3 years of experience in a related field, or an equivalent combination of education and experience.
- Experience in retail operations.
- Background in selling Wireless/Mobile products.
- Fluency in Spanish, both written and spoken.
- Leadership experience is advantageous.
- Ability to multitask and prioritize in a fast-paced, service-oriented environment.
- Proficiency in computer skills with a willingness to learn about communication products and services.
- Physical capability to lift 25-50 pounds for inventory management.
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Senior Operations and Sales Expert
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Oklahoma City, Oklahoma, United States Cox Communications Full timePosition OverviewAt Cox Communications, we are on the lookout for a Senior Operations and Sales Expert to join our retail division. This role is designed for individuals who excel in areas such as inventory oversight, loss mitigation, merchandising strategies, and operational excellence. If you have a knack for supply chain optimization and product...
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Oklahoma City, Oklahoma, United States Cox Communications Full timePosition OverviewAt Cox Communications, we are in search of a Senior Sales and Operations Specialist to enhance our retail operations. This role is ideal for someone who thrives in areas such as inventory oversight, loss mitigation, merchandising strategies, and operational excellence. If you are passionate about ensuring effective supply chain management...
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