Mobile Event Expert

5 days ago


Oklahoma City, Oklahoma, United States Disability Solutions Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Event Expert. As a key member of our sales team, you will be responsible for providing exceptional retail experiences to our customers while achieving sales and service expectations.

Key Responsibilities:
  • Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events.
  • May include selling when other Associates are not present.
  • Includes Partner support through proactive outreach to local businesses with Partner Associates.
  • Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events.
  • May be leveraged for emergency relief.
  • Proactively engages with a broad range of customers in a highly visible and energetic retail environment.
  • Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.
  • Ensures customer satisfaction in all areas of sales and service.
  • Answers customer questions and makes personal recommendations.
  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.
  • Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience.
Requirements:
  • High School Diploma/GED (Required)
  • Less than 2 years 6 months Retail experience in high volume environment
  • Less than 2 years 6 months of customer service and/or sales experience, Retail environment preferred
  • Customer Service Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments including external events
  • Detailed Organization Strong organization, multi-tasking, versatility, communication and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
Benefits:
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short and long term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
Equal Opportunity Employer:

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.



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