Sales Associate III

6 days ago

Oklahoma City, Oklahoma, United States Tapestry Full time
About This Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Sales and Service: Understand organizational objectives and make decisions that align with the Company priorities and values. Create personal sales and clienteling strategies in partnership with the management team. Meet customer needs through solution-oriented and forward thinking.
  • Workplace and Environment: Create enthusiasm and positivity for a shared vision and mission. Foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
  • Operations: Complete daily operational tasks, including maintaining store standards, cash wrap, and visual merchandising. Adhere to all retail policies and procedures, including POS, Operations, and Loss Prevention procedures.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash registers systems, basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.
Competencies
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.
About Tapestry

Tapestry is a global house of brands committed to stretching what's possible. We are a company that values innovation, inclusivity, and equity. Our brands, including Coach, are known for their high-quality products and exceptional customer service.

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