Customer Service Representative

2 days ago


Hialeah, Florida, United States Sherwin-Williams Full time
Customer Service Specialist at Sherwin-Williams

Sherwin-Williams is seeking a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our customers in person and over the phone. Your duties will include determining customer needs and presenting appropriate products and services, ensuring accurate sales transactions, and maintaining accurate work order files.

You will also be responsible for assisting customers in sourcing products required by customers that are not available in the store. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Ensure accurate sales transactions
  • Maintain accurate work order files
  • Assist customers in sourcing products required by customers that are not available in the store

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating a point of sale system


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