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Customer Service Representative

2 months ago

Hialeah, Florida, United States BJ's Wholesale Club Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide excellent customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
  • Stay up-to-date on all merchandise promotions, advertisements, and product information to provide members with the best possible shopping experience.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive and productive work environment.

Requirements

  • Basic math skills and prior cash handling experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer

  • A competitive hourly rate starting at $14.00.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.