Cleaning Specialist
2 weeks ago
Hourly Rate: $16.25
Shift: 1st shift
Compensation: $16.25/hour
POSITION OVERVIEW
Are you meticulous with a keen eye for detail? Do you take pride in your efficiency? If you appreciate a collaborative and welcoming work atmosphere, consider a career in Housekeeping at Hyatt Vacation Ownership. Here, you will play a vital role in creating a welcoming environment for our Owners and guests, while benefiting from our commitment to the well-being of our team members.
As a Housekeeper, your primary responsibilities will include preparing villas for incoming guests and maintaining the cleanliness of villas during their stay. This role also involves responding to guest requests, ensuring cleaning carts are stocked with necessary supplies, and replenishing amenities. Your dedication to delivering exceptional service will be crucial in maintaining high standards of room cleanliness.
KEY RESPONSIBILITIES
- Promptly address requests from guests and collaborate with other departments.
- Prepare cleaning carts with supplies and transport them to designated areas.
- Access guest rooms following established procedures to ensure privacy and security.
- Restock guest amenities and supplies in the rooms.
- Replace used linens and towels with fresh items.
- Make beds and neatly arrange towels.
- Thoroughly clean bathrooms.
- Dispose of trash, used linens, and room service items.
- Verify that all appliances are present and functioning in the room.
- Organize desk items, furniture, and appliances.
- Dust, polish, and remove marks from walls and furnishings.
- Vacuum carpets in guest rooms and hallways.
- Adhere to all company policies regarding safety and security; report maintenance issues, safety hazards, accidents, or injuries; complete necessary safety training and certifications; properly store flammable materials.
- Maintain a clean and professional appearance; uphold confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards; anticipate and address service needs; assist individuals with disabilities; express genuine appreciation to guests.
- Communicate clearly and professionally with others.
- Collaborate with team members to achieve common objectives.
- Ensure compliance with quality expectations and standards.
- Safely move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
- Perform physical tasks such as reaching overhead, bending, twisting, pulling, and stooping.
- Be prepared to stand, sit, or walk for extended periods.
- Exhibit a strong commitment to customer service with a friendly demeanor.
- Be available to work a flexible schedule, including evenings, weekends, and holidays.
- Carry out other reasonable job duties as assigned by Supervisors.
Hyatt Vacation Ownership is an equal opportunity employer dedicated to building a diverse workforce and fostering an inclusive culture.
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