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E-commerce Account Coordinator

2 months ago

Naperville, Illinois, United States Chervon North America Full time
Job Overview

Chervon North America stands as a leading manufacturer in the power tool and outdoor equipment sector, renowned for its innovative approach and commitment to sustainability. Our mission to enhance the world through superior tools is reflected in our diverse product offerings and eco-friendly manufacturing practices.


Position Summary:

Reporting directly to the Key Account Manager for Amazon, this role is essential in providing administrative and account support for all Chervon initiatives on the Amazon platform.


Key Responsibilities:
  • Facilitate all Amazon-related activities concerning Chervon promotions.
  • Oversee the setup of new products on Amazon, collaborating with the E-commerce team to ensure compliance with A+ Premium content standards.
  • Manage purchase order processing from Amazon, coordinating with finance and operations to maintain optimal inventory levels, ensure timely shipments, and secure prompt payments.
  • Assist in generating management reports detailing Amazon activities, including sales performance, inventory forecasting, and other critical metrics.
  • Conduct competitive analysis on Amazon.
  • Monitor and report on intellectual property rights issues on Amazon, including counterfeit products and unauthorized use of images and content.
  • Build and maintain relationships with key Amazon personnel in relevant departments to ensure seamless account operations.
  • Organize meetings between Chervon and Amazon, including agenda preparation and logistical arrangements.
  • Collaborate with the Amazon Back End Account Management (BEAM) team on promotions, budget management, and analytical needs.

Required Skills and Qualifications:
  • Strong organizational abilities.
  • Capability to manage multiple tasks and adapt to shifting priorities.
  • Meticulous attention to detail, ensuring accuracy in data processing and reporting.
  • Excellent interpersonal skills for cross-functional collaboration.
  • Proficient computer skills.
  • Analytical mindset for problem identification and resolution.

Education and Experience:
  • Bachelor's degree in marketing or 2-3 years of experience in e-commerce.
  • Prior experience with a company selling on Amazon is preferred.
  • Solid understanding of online business principles.
  • Proven ability to thrive in a fast-paced environment.
  • Proficiency in MS Office, particularly Excel and PowerPoint.

Work Environment:

This position operates within a professional office setting, offering flexibility to support work-life balance. Chervon North America promotes a casual and enjoyable workplace culture, providing a competitive benefits package that includes health, dental, vision, disability insurance, life insurance, a 401(k) plan, and a generous time-off policy.


Join us in our commitment to creating Better Tools for a Better World.