Financial Aid Counselor

3 weeks ago


Norfolk, Virginia, United States Virginia Department of Human Resource Management Full time
Job Summary

The Financial Aid Counselor will serve as the primary contact for students navigating the financial aid process at Norfolk State University. This role requires excellent communication and problem-solving skills to ensure students understand their federal and state aid, as well as merit scholarships.

Key Responsibilities
  • Work with students and families to understand financial aid eligibility, application procedures, and aid programs.
  • Counsel students on budgeting, loan management, and satisfactory academic progress.
  • Collect and analyze files to make informed decisions for professional judgment and satisfactory academic progress.
  • Ensure compliance with financial aid policies, procedures, and regulations.
  • Exercise judgment when interpreting federal and state regulations for student situations.
Requirements
  • Ability to learn and use automated financial aid systems.
  • Ability to make independent decisions and sound judgment.
  • Knowledge of federal financial aid and state regulations.
  • Ability to work with diverse populations.
  • Excellent written and oral communication skills.
  • Proficient user of Microsoft Office and experienced in financial database systems.
Preferred Qualifications
  • Bachelor's Degree.
  • Experience with federal processing systems.

This is a full-time position that requires a high level of accuracy, self-motivation, and strong attention to detail. The ideal candidate will have excellent organizational skills and the ability to prioritize multiple complex projects and tasks simultaneously.



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