Employee Benefits Account Manager

6 days ago


Scottsdale, Arizona, United States PARAGON PARTNERS Full time
Job Description

**About Us**

We are a leading general agency committed to our broker-partners through support, innovation, and accountability. For over 30 years, we have been redefining what a general agency is and should be. Our devotion to integrity and client-centered service is embedded in every facet of the organization. We provide state-of-the-art technology, complete back-room services, broker training, and personalized care.

**Position Overview**

As an Employee Benefits Account Manager, you will play a crucial role in managing and enhancing relationships with our broker partners. You will be responsible for overseeing group health insurance accounts, ensuring broker/client satisfaction, and assisting in the delivery of tailored solutions that meet their unique needs.

**Key Responsibilities**

  • Serve as a point of contact for assigned employee benefits brokers.
  • Develop and maintain strong relationships with broker partners, understanding their needs and providing expert advice.
  • Manage the renewal process, including participating in negotiating terms and processing group renewal changes in carrier portals.
  • Collaborate with internal teams to address client inquiries, resolve issues, and provide timely solutions.
  • Stay up to date with industry trends, regulations, and market developments to offer informed recommendations.

**Qualifications**

  • Proven experience in group health insurance account management or a similar role.
  • Strong understanding of health insurance products, regulations, and market trends.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
  • Exceptional organizational and problem-solving abilities.
  • Proficiency in Microsoft Office Suite and experience with insurance management software.
  • Arizona life & health license (required for interview and position).

**What We Offer**

  • Competitive salary.
  • Initial training period in the office followed by remote work moving forward.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.


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