Application Systems Engineer

1 week ago

Philadelphia, Pennsylvania, United States Morgan Lewis Full time
Job Summary

Morgan Lewis, a leading global law firm, is seeking an experienced Application Systems Engineer to support the integration, deployment, and maintenance of commercial off-the-shelf software suites and supporting systems.

Key Responsibilities
  • End User Support: Provide timely and effective support to end-users, troubleshooting complex issues related to hardware and software, including integrations with Active Directory, ADFS, SQL Server, and Firm Datawarehouse.
  • Project Planning and Scheduling: Contribute to project planning and scheduling, ensuring seamless execution of software development and deployment projects.
  • Application Scope and Objectives: Formulate and define application scope and objectives through research and fact-finding, developing and modifying document management systems.
  • Software Engineering and Analysis: Utilize software engineering and analytical skills to assist in the design, development, and execution of specifications, ensuring high-quality software solutions.
  • Configuration and Installation: Identify and resolve configuration, installation, and application compatibility issues, ensuring smooth software deployment.
  • Security and Compliance: Possess a deep understanding of security controls, including multi-factor authentication, anti-virus scanning, threat analysis, and information protection.
  • L3 Support: Respond quickly and accurately to Level 3 support requests, including archiving, deleting, bugs, and enhancements.
  • Patching and Maintenance: Validate and conduct routine patching cycles, ensuring software systems are up-to-date and secure.
  • Research and Development: Conduct research, learn, and propose new technology solutions related to firm and business needs.
  • Collaboration and Communication: Engage with partners and internal clients to solve, deliver, or address business needs, effectively communicating and setting expectations.
Requirements
  • Education: Bachelor's degree (B.A.) or equivalent from an accredited college or university.
  • Technical Skills: 3-5 years of SQL experience, 3-5 years of experience supporting web-based applications, and knowledge of application lifecycle management.
  • Soft Skills: Excellent verbal, written, and interpersonal communication skills, customer service skills, project management skills, and ability to develop partnerships and collaborate with other business and functional areas.
  • Software Experience: Proficiency in Microsoft Windows OS, Microsoft Internet Information Server, Microsoft SQL Server, Intapp Time, Elite 3E, CPI Patent Docketing and Trademark, and Foundation.
Equal Employment Opportunity

Morgan Lewis is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

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