Gaming Compliance Officer
6 days ago
We are seeking a highly skilled and detail-oriented Surveillance Operations Specialist to join our team at Wind Creek Chicago. As a key member of our surveillance department, you will be responsible for monitoring and reporting on gaming operations, ensuring compliance with regulatory requirements, and providing support to casino management.
Key Responsibilities- Surveillance and Monitoring: Conduct thorough observations and documentation of gaming activities, identifying and reporting any suspicious behavior or regulatory violations.
- Regulatory Compliance: Ensure adherence to all relevant laws, regulations, and company policies, maintaining a high level of awareness of current requirements and standards.
- Reporting and Documentation: Accurately complete video reviews, reports, and log entries, providing detailed information on observed activities and incidents.
- Collaboration and Support: Work closely with casino management and other departments to resolve customer or employee-related disputes, and provide support in investigations and special observations.
- Leadership and Supervision: In the absence of the Surveillance Supervisor, assume responsibility for supervising and directing the Surveillance Department, including training and coordinating with team members.
- Education: High School diploma or GED required, with a minimum of one year of casino surveillance experience or a directly related field.
- Skills and Abilities: Intermediate computer skills, report writing, and effective communication, with a high level of maturity and self-management.
- Work Schedule: Willingness to work odd and irregular hours, including night and weekend schedules, with flexibility to adapt to changing circumstances.
- Travel and Training: Ability to travel and participate in training as recommended or required, with a valid and current State Driver's License and an insurable driving record.
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Table Games Dealer
2 months ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company...
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Table Games Dealer
6 days ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timeJob SummaryWe are seeking a skilled and experienced Table Games Dealer to join our team at Wind Creek Chicago. As a key member of our gaming team, you will be responsible for dealing assigned table games in a friendly and efficient manner, providing a superior gaming experience for our guests.Key ResponsibilitiesDeal table games assigned, maintaining a...
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Table Games Pit Manager
4 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe primary responsibility of the Table Games Pit Manager is to manage the casino pit areas, ensuring superior customer/team member service, proper game pace, and compliance with all gaming and company regulations and procedures. All duties are to be performed according to departmental and Wind Creek policies, practices, and...
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Dealer and Gaming Specialist
6 days ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timeJob SummaryWe are seeking a skilled and experienced Table Games Dealer to join our team at Wind Creek Chicago. As a key member of our gaming team, you will be responsible for dealing assigned table games in a friendly and efficient manner, providing a superior gaming experience for our guests.Key ResponsibilitiesDeal Table Games: Deal assigned table games in...
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Casino Gaming Professional
6 days ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timeJob SummaryWe are seeking a skilled and experienced Table Games Dealer to join our team at Wind Creek Chicago. As a key member of our gaming team, you will be responsible for dealing assigned table games in a friendly and efficient manner, providing a superior gaming experience for our guests.Key ResponsibilitiesDeal Table Games: Deal assigned table games in...
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Table Games Supervisor
2 months ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe primary responsibility of the Table Games Supervisor is to supervise the operation of a group of assigned tables within the pit. The Table Games Supervisor must be a coach for the Table Games Dealer, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures...
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Table Games Shift Manager
4 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe primary responsibility of the Table Games Shift Manager is to manage the casino floor ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures, in order to maximize company revenue.PurposeOur genuine engagement and positive energy provide guests an escape from their...
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Table Games Assistant Shift Manager
4 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe Table Games Assistant Shift Manager will work closely with the Table Games management team to manage the casino floor, ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures to maximize company revenue.PurposeOur genuine engagement and positive energy provide guests an...
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Gaming Machine Technician
2 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewRole Summary:The Gaming Machine Technician is responsible for ensuring the seamless operation of all gaming devices and associated apparatus.Objective:Our commitment to authentic engagement and vibrant energy allows guests to escape their daily routines and immerse themselves in our thrilling world of entertainment, chance, and opportunity,...
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Gaming Floor Operations Supervisor
2 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewRole Summary:Under the guidance of the Soft Count Manager, the Supervisor is responsible for overseeing the daily operations of the Kiosk and Gaming Floor Drop and/or Count, ensuring adherence to all organizational and Tribal regulations. This role involves enforcing departmental policies, supervising the training of new staff, fostering a...
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Gaming Floor Count Supervisor
1 week ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewRole Summary:Under the guidance of the Soft Count Manager, the Supervisor is responsible for overseeing the daily operations of the Kiosk and Gaming Floor Drop and/or Count, ensuring adherence to all company and Tribal regulations. This role involves enforcing departmental protocols, facilitating the training of new personnel, fostering a...
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Gaming Machine Technician I
1 week ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewRole Summary:The Gaming Machine Technician I is responsible for ensuring the proper functionality of all gaming devices and associated apparatus.Mission:Our authentic involvement and vibrant spirit offer guests an escape from their daily lives into our thrilling realm of entertainment, luck, and opportunity, where everyone feels valued and...
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Gaming Asset Management Specialist
1 day ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewThe Gaming Asset Management Specialist is essential in ensuring the precise and secure handling of the company's financial resources during the Drop and Count processes. This role demands a high level of reliability, competence, and integrity.Objective:We strive to create an engaging atmosphere that allows guests to escape their daily...
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Gaming Floor Operations Supervisor
2 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewRole Summary:Under the guidance of the Soft Count Manager, the Supervisor is responsible for overseeing the daily operations of the Kiosk and Gaming Floor Drop and/or Count, ensuring adherence to all company and Tribal regulations. This role includes enforcing departmental policies, facilitating the training of new personnel, fostering a...
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Surveillance Officer II
1 week ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and internal protocols. This position also aids casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...
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Surveillance Officer II
1 week ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and internal procedures. This position also supports casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...
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Security Officer I
4 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience...
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Security Officer II
4 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe Security Officer II is responsible for the security, safety of the guests, employees and visitors. The Security Officer II is also responsible for the security and control of the casino's property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem...
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Surveillance Officer II
2 weeks ago
Hazel Crest, Illinois, United States Wind Creek Chicago Full timePosition OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and established protocols. This position also aids casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...
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Audit Clerk
2 months ago
Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full timeDescriptionJob OverviewThe Revenue Audit Clerk performs numerous gaming and nongaming related audit and financial reporting functions, including verification of system reporting functions, and recording financial information by entering data into the computer, calculating and summarizing numbers, and drafting and reviewing financial documents for proper...