Sales Support Specialist

1 week ago


Carson City, Nevada, United States Goodyear Full time

Goodyear. More Driven.

GOODYEAR/ JUST TIRE

Compensation for this role ranges from $16.00 to $22.00 per hour; however, the actual pay offered may differ based on various factors such as job-related knowledge, skills, experience, and market location. Selected individuals may qualify for a variety of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, along with discounts.

Overview of Responsibilities:

The responsibilities for this position will encompass, but are not limited to:

Assist in achieving sales targets through customer interactions, including tire and service sales Cultivate customer relationships and ensure satisfaction by understanding their requirements Comprehend and articulate all warranties, advertising, and promotions related to products and services Manage customer interactions from the initial experience through to completed service, including check-in, appointment scheduling, accurately estimating time needs, and check-out. Provide recommendations to customers based on manufacturer guidelines Foster personal growth by utilizing training resources provided by the company Uphold a clean and safe working and customer environment Execute a variety of manual tasks for extended durations, which may involve light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

Previous customer service experience Valid driver's license Must be at least 18 years old No relocation assistance is available for this position Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

High School Diploma or GED Prior experience in Automotive Customer Service Previous experience in Tire Sales

Position Criteria:

Strong work ethic; self-motivated to achieve results with minimal influence from others Diligent worker, demonstrating personal traits such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify issues, and make informed decisions Capability to read, understand, and adhere to procedures and guidelines Depending on location, our stores may operate 7 days a week, which may include weekends and some holidays Commitment to adhering to established safety policies and procedures

Goodyear is recognized as one of the largest tire manufacturers globally. It employs approximately 62,000 individuals and produces its products in 46 facilities across 21 countries worldwide. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, aim to develop cutting-edge products and services that set the technology and performance benchmarks for the industry. For additional information about Goodyear and its offerings, please visit our website.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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