Cloud Contact Center Sales Representative
5 days ago
We are seeking a highly motivated and results-driven Cloud Contact Center Sales Representative to join our Lead Development Team. As a key member of our sales organization, you will be responsible for qualifying leads, generating pipeline, and driving revenue growth for our Small/Mid-size and Enterprise Sales Teams.
As a Cloud Contact Center Sales Representative, you will be the front line for presenting Five9's innovative cloud contact center software to prospects. Your success in this role will not only lead to career opportunities within our sales organization but also contribute to the company's continued growth and innovation.
About Five9Five9 is a leading provider of cloud contact center software, committed to delivering exceptional customer experiences through cutting-edge technology and a team-first culture. Our mission is to empower businesses worldwide to innovate, grow, and thrive while enjoying the journey together.
We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. At Five9, we believe that the more inclusive we are, the better we are.
Responsibilities- Provide top-notch customer experience to all inbound leads expressing interest in Five9 via multiple channels, including phone, email, and live chat.
- Qualify prospects based on established criteria, gather critical sales intelligence, and deliver consistently against quota despite imperfect systems and processes.
- Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environments.
- Effectively articulate the Five9 value proposition by phone and email.
- Proactively provide focused feedback on every aspect of the business, including sales tools, prospect intelligence, and results from marketing campaigns.
- Bachelor's degree required.
- Commitment to pursuing a career in sales.
- Highly team-oriented with a great attitude and love for teamwork.
- Work experience in a lead generation setting.
- High-caliber cold calling skills.
- Familiarity with common office software and CRM.
- Proven track record of achieving corporate quotas and goals.
- Ability to handle objections and educate prospects in a consultative manner.
- Demonstrated curiosity, resourcefulness, motivation, and initiative.
- Professional business acumen, strong communication skills, strong presence, and confidence.
- Excellent time management with the ability to multi-task, prioritize, etc.
- Competitive salary: $49,700 - 95,100 per year (based on location and performance).
- Opportunity to work with a leading provider of cloud contact center software.
- Hybrid work arrangement, with 3 days per week in-office requirement.
- Award-winning company culture that values diversity, equity, and inclusion.
- Ongoing training and development opportunities.
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