Operations Manager

1 day ago

Olive Branch, Mississippi, United States Williams-Sonoma Full time
About the Role

Williams-Sonoma is seeking a highly skilled and experienced Operations Manager to join our Supply Chain team. As a key member of our organization, you will be responsible for leading and developing a team of associates, ensuring the highest levels of safety, quality, attendance, and performance.

Key Responsibilities
  • Lead, guide, and direct hourly associates to meet or exceed operational goals, monitoring performance, providing coaching, counseling, and development.
  • Accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication.
  • Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.
  • Directing and ensuring top service for internal/external customers.
  • Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met.
  • Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite.
  • Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules.
  • Achieving financial plans and budget objectives.
Requirements
  • High School Diploma or Equivalent.
  • At least 3 - 5 years of relevant distribution or manufacturing management/leadership experience.
  • Ability to communicate effectively with excellent interpersonal and customer relations skills.
  • Must be highly organized and process oriented; Ability to complete multiple tasks consistently and on time.
  • Warehouse Management System experience.
  • Ability to adapt and change processes to keep pace with the evolving business requirements.
  • Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint.
Preferred Qualifications
  • Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field is strongly preferred.
  • At least 6+ years of management experience in a manufacturing, production, or distribution environment.
  • Exposure to furniture distribution and/or big box distribution.
  • Solid understanding of Safety and OSHA standards.
  • Exceptional organizational and time management skills to successfully respond to urgent situations.
  • Six Sigma/lean experience preferably in a distribution/warehouse environment.
Physical Requirements

While performing the duties of this job, the associate is required to stand, walk, talk and hear. Associate must be able to move, lift or carry heavy objects or materials up to pounds.

Benefits

Williams-Sonoma offers a comprehensive benefits package, including:

  • Generous discount on all Williams-Sonoma, Inc. brand products.
  • 401(k) plan and other investment opportunities.
  • Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance.

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