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Technical Sales Consultant

2 months ago

Boston, Massachusetts, United States James Hardie Full time

James Hardie Building Products Inc. stands as the leading provider in North America for fiber cement siding and exterior design solutions. Our products are renowned for their enduring beauty, versatile design options, and reliable protection with minimal upkeep. As pioneers in modern fiber cement construction materials, we are committed to continuous innovation that reshapes the industry. At James Hardie, we prioritize a high-performance culture with a steadfast dedication to Zero Harm, employing a diverse team of over 3,000 individuals across North America.

Transform your career aspirations into reality.

Remote Work Opportunity Available

Company Vehicle Provided

The Installation Solutions Advisor (also known as Technical Sales Manager) will report directly to the Regional Sales Leader (RSL) or the Director of Sales within their designated area. This role is integral to a larger team focused on enhancing customer loyalty through effective account management. The primary responsibility is to engage with key installation companies in the region, collaborating with Territory Sales Managers to deliver value by advising on installation practices to our existing client base. Additionally, this position works closely with the Business Development Manager and leadership to ensure that installation challenges do not hinder sales conversions.

Key Responsibilities:

  • Maintain relationships with key installation companies in targeted areas and safeguard our business interests.
  • Identify growth opportunities within the region by targeting installation companies and collaborating with internal teams to secure their business.
  • Facilitate customer transitions to James Hardie by removing obstacles and ensuring a seamless experience.
  • Leverage CRM tools to make informed decisions that promote year-over-year volume growth.
  • Support Territory Sales Representatives and the Business Development Manager in achieving additional volume growth annually.
  • Conduct market segmentation to assess and evaluate opportunities, leading all aspects of the customer sales process while utilizing available resources for solution development.
  • Demonstrate the ability to build and nurture relationships, expand networks, and identify potential leads.
  • Serve as the subject matter expert on all technical installation practices related to our product offerings.
  • Manage a priority-based schedule with prospective clients.
  • Exhibit flexibility in attending key events within the assigned territory.
  • Engage extensively with the account base to foster networking opportunities.
  • Influence key stakeholders to advocate for James Hardie.
  • Develop a comprehensive understanding of company products and their installation practices, as well as customer programs and benefits.
  • Analyze and interpret data to inform decision-making in the market.
  • Capable of leading presentations in front of large audiences.
  • Demonstrate a passion for personal and company success to meet or exceed established goals.

The responsibilities outlined above are not exhaustive and may be supplemented as necessary.

Qualifications:

  • Minimum of 3 years of experience in a high-touch sales environment.
  • Bilingual proficiency in English, Spanish, and/or Portuguese is preferred.
  • Strong organizational skills, discipline, and self-management.
  • Ability to convey construction expertise and knowledge effectively at job sites.
  • Solid sales mentality with a thorough understanding of the sales process.
  • Proven ability to build relationships across all organizational levels.
  • Capability to influence key stakeholders to become advocates for James Hardie.
  • Willingness to travel 10-15% of the time.
  • Valid driver's license is required.
  • Bachelor's degree is preferred, with a requirement for accreditation from a recognized institution.

#LI-JS1

James Hardie Building Products Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.