Sales Consultant

2 months ago

Boston, Massachusetts, United States Renewal by Andersen Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Renewal by Andersen. As a Sales Consultant, you will be responsible for conducting in-home consultations with homeowners, providing estimates, sales solutions, and custom design options for their replacement projects.

Key Responsibilities

  • Work towards meeting or exceeding individual and sales team goals.
  • Ownership of appointments and commitment to convert sales leads into a sale.
  • Ability to self-manage time and activities to meet deadlines, goals, quotas, and customer requirements.
  • Follow established Renewal Sales processes through to completion.
  • Ability to build relationship through instilling confidence, sharing information, and meeting commitments.
  • Ensure customer satisfaction.
  • Skills to organize and follow through in handling details, documentation, records, requests, and processes.
  • Use Renewal selling tools for the purpose for which they were designed.
  • Skills of effective communication: clear/accurate messages and active listening.
  • Maintain a thorough knowledge of Renewal offerings.
  • Complete Renewal training, the pre-class studies and formal class session.
  • Become proficient at assessing window needs and demonstrate ability to record accurate measurements and translate measurements into a visual layout and scope of work to be performed.
  • Present a professional Renewal appearance and image to the customer.
  • Arrive at sales appointments prepared and on time.
  • Fulfill the role of team membership to ensure overall customer satisfaction and sales performance.
  • Other duties as assigned by supervisor.

Requirements

  • High School Diploma or equivalent; College degree preferred.
  • Minimum of one year selling experience.
  • One to two years customer service experience.
  • Computer skills.
  • Must be 21 years of age.
  • Requires ability for frequent sitting, walking, reaching at waist level, climbing stairs.
  • Requires ability for occasional reaching from floor to at/or above shoulder level.
  • Must be able to routinely lift/move items weighing up to 55lbs and place them on raised surfaces.
  • Ability to drive personal vehicle and must have valid state motor vehicle operator's license.

About Renewal by Andersen

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

We offer a competitive benefits package including medical, dental, vision, 401(k), and profit sharing. In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

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