Lead Technical Consultant

3 weeks ago


Boston, Massachusetts, United States COGNITEC SYSTEMS CORPORATION Full time
Job Overview

Cognitec Systems Corporation, a leading provider of face recognition technologies, is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will provide technical support to systems integrators, value-added resellers, and end-customers for solution architecture, integration, installation, configuration, and ongoing usage of Cognitec products.

Key Responsibilities
  • Analyze customer requirements and propose well-designed technical solutions
  • Test, evaluate, and report on existing and new products and product releases
  • Conduct comprehensive technical training for internal and external customers
  • Install managed service solutions and maintain them remotely
  • Troubleshoot and remedy applications and system issues remotely or on premises
  • Provide internal support for demonstrations and tradeshows
  • Provide product license fulfillment and product activation support
Requirements
  • Substantial experience with software installation and configuration, computer hardware, networking, and OS administration (Windows 10, Windows Server, and Linux) required
  • Experience setting up PoCs and production solutions, in lab and end-customer environments
  • Direct face-to-face customer interaction experience is required
  • Pre-sales/sales participation exposure required
  • Working knowledge of database management systems (MS SQL Server, PostgreSQL, Oracle) a plus
  • Knowledge of C, C++,.NET, or Java a plus
  • Experience with Python programming a plus
  • Familiarity with optical science, video, and still camera equipment, and image processing a plus
  • Strong technical writing and presentation skills
  • Excellent oral and written communication skills
  • Exercised interpersonal and relationship management skills
  • Must be self-motivated with a willingness to learn new technologies, and the wherewithal to successfully deploy them
  • Demonstrated project management and organizational skills a plus
What We Offer
  • Intriguing technical challenges such as face recognition technology
  • An experienced and highly motivated team
  • State-of-the-art innovation
  • Salary commensurate with experience and performance
  • Competitive benefits package including medical, 401K, Paid Time Off, and Professional Development support

We are an equal opportunity employer committed to diversity in the workplace.



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