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Front Desk Coordinator/Receptionist

2 months ago

Venice, Florida, United States PhysMed Venice Full time
Front Desk Coordinator/Reception Job Description

We are seeking a highly skilled and detail-oriented Front Desk Coordinator/Reception to join our PhysMed Venice team. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities:
  • Greet and welcome patients, ensuring a positive first impression of our practice
  • Schedule and remind patients of appointments, ensuring timely completion of their care
  • Communicate and document patient information, including email and electronic health records
  • Make, receive, and follow up on phone calls, providing excellent customer service
  • Verify new patient paperwork, ensuring accuracy and completeness
  • Address and direct patient concerns and questions, providing solutions and support
Qualifications:
  • Ability to learn from others and be a dependable team member
  • Multi-tasking and organizational skills, with attention to detail
  • Interpersonal skills, with a focus on patient care and satisfaction
  • Basic working knowledge of computer applications and office equipment
  • Medical experience preferred, but not required
Benefits:
  • Medical, dental, and vision insurance
  • Short-term disability insurance
  • Life insurance
  • Pet insurance
  • Vacation time
  • Sick time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.