Animal Hospital Receptionist
7 days ago
Job Summary:
We are seeking a highly skilled and compassionate Client Care Specialist to join our team at Jacaranda Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional client service, handling phone calls, scheduling appointments, and ensuring a smooth and efficient experience for our clients and their pets.
Key Responsibilities:
- Answer incoming phone calls and respond to client inquiries in a timely and professional manner
- Schedule appointments and manage the appointment schedule
- Handle client relations, including greeting clients, admitting and checking out patients, and processing payments
- Communicate with clients regarding invoices, medical status, and other important information
- Provide excellent customer service and maintain a positive and welcoming atmosphere
- Assist with administrative tasks, such as data entry, filing, and record-keeping
- Participate in ongoing education and training to improve knowledge and skills
Requirements:
- High school diploma or equivalent required
- Previous experience in a customer service or administrative role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Knowledge of veterinary medical terminology and procedures a plus
What We Offer:
At Jacaranda Animal Hospital, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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