Healthcare Support Specialist
2 weeks ago
Job Overview:
Summary:
At Summit Health, our Medical Assistants are integral to delivering exceptional patient care and ensuring the smooth operation of our healthcare services. They are tasked with collecting patient medical histories, preparing individuals for examinations, assisting healthcare professionals during procedures, administering prescribed medications, and providing clear instructions to patients while anticipating the needs of our medical team.
Core Responsibilities:
- Set up examination areas and maintain cleanliness after each patient interaction.
- Guide patients to examination rooms and ensure an efficient patient flow.
- Deliver care tailored to the unique needs and preferences of each patient.
- Handle incoming calls, manage appointment scheduling, and accurately record patient data.
- Keep inventory of essential supplies and ensure precise documentation in the electronic health record (EHR) system.
- Measure vital signs and update medication records as necessary.
- Assist in the transition of care to other healthcare providers when required.
- Process referrals and consult orders promptly.
- Exhibit proficiency in computer operations and possess a solid understanding of medical terminology.
Qualifications:
- High School Diploma or equivalent is preferred.
- Completion of an accredited Medical Assistant or EMT program is highly recommended.
- Previous experience in a Medical Assistant role is advantageous.
- Current certification in Basic Life Support (BLS) is mandatory.
- Strong interpersonal skills and the ability to collaborate effectively within a team.
- Exceptional communication abilities in English, both spoken and written.
- Capability to manage multiple tasks and prioritize effectively.
- Familiarity with patient care tools and medical office protocols.
About Summit Health:
Summit Health is committed to transforming healthcare through integrated care and community engagement. We prioritize the health and well-being of our employees, offering a comprehensive benefits package that includes medical, dental, life, disability, and vision insurance, along with a 401k savings plan.
Equal Employment Opportunity:
We uphold a commitment to providing equal employment opportunities to all individuals without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other characteristic protected by law.
Safety Notice:
We prioritize the safety of our workforce and do not conduct job searches or communications through unsecured platforms. Please be vigilant against potential job scams and engage only in interviews conducted at authorized locations during standard business hours.
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