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Healthcare Administrative Specialist

2 months ago


South Bend, Indiana, United States Express Employment Full time
Position Overview:

We are seeking a detail-oriented and committed individual to take on the role of Medical Office Specialist. This full-time position requires a strong background in managing office operations within a healthcare environment, particularly in insurance verification.

Key Responsibilities:
  • Insurance Verification: Accurately verify patient insurance coverage and benefits to ensure correct billing practices. Obtain necessary authorizations to streamline billing processes.
  • Patient Reception and Checkout: Create a welcoming environment for patients, assist them through the check-in process, and accurately collect co-insurance payments, ensuring a smooth checkout experience.
  • Electronic Medical Record (EMR) Management: Enter patient demographic and prescription information into the EMR system, maintaining organized and current records.
  • Appointment Validation: Confirm appointment details by meticulously checking schedules, maintaining accurate attendance records, and resolving any scheduling conflicts.
  • Appointment Coordination: Effectively manage patient scheduling to optimize resource use and improve operational efficiency.
  • Communication with Referring Practitioners: Work closely with referring physicians to gather relevant patient information, fostering effective communication and coordination in patient care.
  • Documentation: Maintain strict confidentiality while accurately recording all patient interactions and updates.
  • Administrative Support: Assist with various administrative duties, including document management and timely communication responses.
We look forward to discussing your potential fit for this role.