Medical Office Assistant

1 week ago


Oshkosh, Wisconsin, United States 238 Aurora Quick Care LLC Full time
Job Summary

We are seeking a highly skilled Medical Office Assistant to join our team at Aurora Walgreens Clinic. As a Medical Office Assistant, you will play a vital role in providing clinical and administrative support to our Advanced Practice Clinicians, ensuring the delivery of high-quality patient care in a fast-paced retail clinic environment.

Key Responsibilities
  • Provide clinical support to remote and/or in-person Advanced Practice Clinicians, including completing patient registration, processing insurance and copays, and scheduling patient appointments.
  • Facilitate waiting room management and patient rooming processes, ensuring a smooth and efficient patient experience.
  • Complete vitals and point of care testing on patients, maintaining accurate and up-to-date records.
  • Monitor supply inventory, ordering clinical and office supplies as needed.
  • Develop and maintain collaborative relationships with peers, APCs, Walgreens store management, and ACW leadership to support patient care delivery.
  • Responsible for maintaining a safe, professional, and organized clinic environment, adhering to all relevant policies and procedures.
Requirements
  • Basic Life Support (BLS) for Healthcare Providers certification within 21 days of start date.
  • High School Diploma or equivalent.
  • Typically requires one year of experience in a clinical and/or customer service or patient registration setting.
  • Effective communication (written and verbal) and interpersonal skills, with the ability to develop rapport and maintain positive, professional relationships with patients, teammates, and clinicians.
  • Proficient computer skills, including electronic medical records systems, typing, navigation within a windows operating system, supply ordering, and use of electronic mail.
Working Conditions
  • Must be available to work rotating weekends.
  • Travel between sites of care may be requested to work at nearby Advocate/Aurora Clinic at Walgreens retail clinics.
  • Flexible hours.
  • The candidate must be able to perform physical tasks such as lifting supplies and moving equipment.
  • Need for hand dexterity to manipulate physical assessment devices and type in electronic medical records.


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