Sales Support Specialist

2 weeks ago


Palm Beach, Florida, United States The Colony Hotel Palm Beach Full time
Job Overview:
As a vital member of the sales team, the Sales Coordinator is responsible for performing a variety of administrative and service functions that support the sales department's objectives.

Key Responsibilities:
  • Manage all incoming communications, including phone calls and emails, providing clients with detailed information on available options for services, venues, and event setups.
  • Assist Sales Directors by addressing general inquiries, preparing essential sales documents such as proposals and contracts, and conducting timely follow-ups.
  • Foster and maintain professional relationships with clients through effective communication and reliable service.
  • Utilize Salesforce Delphi and Rover databases to manage leads, contacts, and customer profiles, ensuring accurate data entry and updates.
  • Oversee deposit schedules for events and issue group resumes as necessary.
  • Coordinate large party reservations and assist clients in finalizing event details, including vendor scheduling.
  • Conduct site tours for prospective clients as directed by the Sales or Catering Directors.
  • Prepare internal communications and participate in meetings to ensure alignment with departmental goals.
  • Support the planning and execution of internal events, ensuring high standards of guest service.
  • Maintain the integrity and confidentiality of all data and uphold a secure working environment.
  • Perform additional duties as assigned to support the sales team.

Qualifications:
Essential:
  • High school diploma or equivalent.
  • Two years of experience in a sales or catering coordination role, preferably within a luxury hotel or resort environment.
  • Familiarity with various food service styles and the ability to communicate effectively in English.
  • Proficient in Microsoft Office Suite and experienced with Delphi software.
Desirable:
  • College degree in Hospitality or Culinary Management.
  • Previous supervisory experience in banquets or catering.
  • Knowledge of Micros and RoomKey systems.
  • Certifications in food and beverage service.
  • Ability to communicate in a second language, preferably Spanish or Creole.

Skills:
  • Exceptional customer service abilities.
  • Strong organizational and prioritization skills.
  • Attention to detail and ability to manage multiple tasks effectively.
  • Capability to maintain confidentiality and security of sensitive information.
  • Willingness to work flexible hours, including evenings and weekends.


  • Palm Beach, Florida, United States The Colony Hotel Palm Beach Full time

    Position OverviewLocation The Colony Hotel Palm Beach About Us The Colony Hotel Palm Beach has been a distinguished establishment in the hospitality industry, renowned for its elegance and charm. Our hotel has a rich history of hosting esteemed guests and providing exceptional service in a luxurious setting. We invite you to be part of our legacy, where you...


  • West Palm Beach, Florida, United States Naztec Staffing Full time

    Job OverviewNaztec Staffing is looking for a Sales Support Specialist to join our team. This role is essential for enhancing the efficiency of our sales operations within the manufacturing sector.The selected candidate will play a pivotal role in assisting our sales professionals. Key responsibilities include organizing and preparing for critical meetings...


  • Palm Beach, Florida, United States The Colony Hotel Palm Beach Full time

    Job Overview:As a pivotal member of the sales team, you will execute all administrative and service tasks essential for the success of the sales department.Key Responsibilities:1) Manage incoming communications via phone and email.2) Provide clients with detailed information regarding food & beverage options, services, venue arrangements, and vendor...


  • West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Job OverviewThe Sales Administration Associate will report directly to the Sales Director and collaborate closely with the Sales & Marketing department. This role is essential in supporting the proactive sales initiatives across various market segments, including social, military, educational, religious, fraternal, and sports sectors. The position involves...


  • West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Job OverviewThe Sales Operations Coordinator will report directly to the Sales Director and collaborate closely with the Sales & Marketing team. This role is pivotal in supporting proactive sales initiatives across various market segments, including social, military, educational, religious, fraternal, and sports sectors. The coordinator will oversee...


  • West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Job OverviewThe Sales Operations Coordinator will report directly to the Sales Director and collaborate closely with the Sales & Marketing team of the hotel. This role is essential in supporting the proactive sales initiatives across various market segments, including social, military, educational, religious, fraternal, and sports. The coordinator will...


  • West Palm Beach, Florida, United States Rack Electric Full time

    Job OverviewRack Electric, a reputable family-owned electrical service provider with over 40 years of experience, is recognized as a leader in Florida for Certified Electric EV supercharging stations, collaborating with top industry partners. Our dedication to quality and dependability distinguishes us in the South Florida electrical sector.Join Our...


  • Miami Beach, Florida, United States Oak View Group Full time

    Position Overview:The Sales Support Specialist is tasked with delivering administrative assistance to the Sales & Marketing Division, while also contributing to business growth and sales for various events, including tradeshows, conferences, and local bookings. Under the guidance of the Director of Sales & Marketing, this role will also provide support to...


  • Palm Valley, Florida, United States Gpac Full time

    Overview: A prominent company in the building materials sector is seeking a dedicated Sales Support Specialist to enhance their sales operations. Role Summary: This position is designed for individuals who will initially provide support within the sales department, with the potential to evolve into a full-time sales position. Key Responsibilities: Assist in...


  • Palm Valley, Florida, United States Gpac Full time

    Exciting Opportunity in Sales Support We are collaborating with a prominent company seeking to enhance their team with a Sales Support Specialist focused on building materials. This role is designed for an individual who will initially provide support in-house and is expected to evolve into a full-time sales position. Prior experience in supplying building...


  • West Palm Beach, Florida, United States ARC Group Full time

    Job OverviewPosition: Sales Support RepresentativeLocation: West Palm Beach, FLARC Group is seeking a dedicated Sales Support Representative to join our client's Sales Operations Team in West Palm Beach, FL. In this pivotal role, you will assist in the early phases of the sales process, ensuring a smooth transition for prospective accounts to the sales team....


  • West Palm Beach, Florida, United States ARC Group Full time

    Job OverviewPosition: Sales Support RepresentativeLocation: West Palm Beach, FLARC Group is seeking a dedicated Sales Support Representative to join our client's Sales Operations Team. In this role, you will be essential in facilitating the sales process by qualifying leads and managing initial customer interactions. Reporting to the Director of Sales...


  • Palm Valley, Florida, United States Gpac Full time

    Overview: A reputable organization is seeking to enhance its team with a dedicated Sales Support Specialist in the building materials sector. Role Description: This position is designed for an individual who will initially provide sales support and eventually transition into a full-time sales representative role. Key Responsibilities: Delivering building...


  • Miami Beach, Florida, United States Kimpton Hotels & Restaurants Full time

    Position OverviewAt Kimpton Hotels & Restaurants, we are dedicated to fostering genuine connections that enhance the lives of our team members and guests alike. Our founder, Bill Kimpton, established a boutique hotel experience that prioritizes heartfelt interactions over impersonal service. Your role is integral to this mission, as you will be a key player...


  • West Palm Beach, Florida, United States Prince Development Group Full time

    Job OverviewWe are looking for a skilled Administrative Support Specialist to contribute to our operations at Prince Development Group. This role is essential in ensuring smooth office functions and providing assistance in various administrative tasks.Key Responsibilities:Manage incoming calls with professionalism and courtesy, ensuring customer inquiries...


  • Pompano Beach, Florida, United States 5th HQ Full time

    About the Role:We're seeking a highly skilled and customer-focused individual to join our team at 5th HQ as an Inside Sales Support Specialist. In this role, you will be the key liaison between our sales team and clients, ensuring seamless communication and exceptional service delivery.Key Responsibilities:Engage with customers to address inquiries and...


  • Palm Harbor, Florida, United States Prospect Promotions Full time

    Join Our Team as a Customer Support SpecialistAt Prospect Promotions, we are seeking a committed individual to enhance our customer service team. As a Customer Support Specialist, you will serve as the main point of contact for our clients, delivering exceptional assistance and support.Your Key Responsibilities Will Include:Providing exceptional customer...


  • West Palm Beach, Florida, United States Ultimate Staffing Services Full time

    Job OverviewUltimate Staffing Services is collaborating with a leading Call Center in the nation, seeking to onboard a dedicated full-time Client Support Specialist to enhance our customer service team. We are looking for enthusiastic individuals who are ready to contribute to our success.Position: Client Support SpecialistLocation: Palm Beach LakesKey...


  • West Palm Beach, Florida, United States Boston Scientific Full time

    Position Overview:The Clinical Solutions Specialist II will be responsible for advocating and providing support for the Watchman product line. This role involves engaging with both existing and prospective clients within a designated territory.Key Responsibilities:1. Deliver comprehensive clinical education to healthcare professionals regarding the Watchman...


  • West Palm Beach, Florida, United States Marvin Full time

    Job OverviewWe are seeking a skilled Product Support Specialist to join our team at Marvin. As a key member of our customer support team, you will be responsible for providing technical information and support to our internal and external customers.Key ResponsibilitiesProvide technical information and support to customers, including Dealers, Distributors,...