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Sales Support Associate

2 months ago

Palm Harbor, Florida, United States Prospect Promotions Full time

Join Our Team as a Customer Support Specialist

At Prospect Promotions, we are seeking a committed individual to enhance our customer service team. As a Customer Support Specialist, you will serve as the main point of contact for our clients, delivering exceptional assistance and support.

Your Key Responsibilities Will Include:

  • Providing exceptional customer service and support
  • Assisting clients with inquiries and resolving issues
  • Identifying opportunities for upselling and cross-selling
  • Building and nurturing client relationships
  • Collaborating with the sales team to achieve objectives
  • Maintaining comprehensive product knowledge to facilitate sales
  • Managing client accounts and processing orders efficiently
  • Staying updated on industry trends and developments
  • Accurately documenting client interactions
  • Working with cross-functional teams to address challenges