Patient Care Coordinator
4 days ago
We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Internal Medicine at Ridgeline. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities- Greeting and Registering Patients
- Welcoming patients in a friendly and professional manner
- Registering new patients and verifying patient information for existing patients
- Pre-Visit Planning
- Contacting patients for updated insurance information
- Completing insurance verification and updating patient records
- Administrative Support
- Collecting co-pays and payments as needed
- Answering inbound calls to schedule patients and acting as a liaison to clinical staff for patient questions
- Completing administrative duties to ensure smooth patient visits and timely billing
- Communication and Customer Service
- Providing excellent customer service to patients and colleagues
- Completing outbound calls to schedule appointments and follow up with patients
- Confidentiality and HIPAA Compliance
- Maintaining confidentiality and adhering to HIPAA guidelines
- Education and Experience
- High School Diploma or equivalent required
- Strong computer skills and experience with medical software preferred
- Skills and Abilities
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong attention to detail and organizational skills
- Health Insurance
- Health insurance plan options for you and your dependents
- Dental and Vision Insurance
- Dental and vision insurance for you and your qualified dependents
- Life Insurance
- Company-paid life insurance
- Disability Insurance
- Voluntary options for short-term and long-term disability coverage
- 401(k) Plan
- Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
- PTO Accrual
- Accrue paid time off
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